Senior Manager of Creative, Housecall Pro
Video
$125-159k
+ Equity
Home services business management software
Be an early applicant
Home services business management software
1001+ employees
Be an early applicant
$125-159k
+ Equity
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- 7+ years of professional creative experience, including required experience at a creative, digital, or advertising agency; performance marketing or social-first agency experience strongly preferred
- Proven experience personally developing and executing paid social advertising campaigns that drive measurable business outcomes, including qualified leads, conversions, or customer acquisition
- Strong portfolio demonstrating original concepts, hands-on creative execution, art direction, production ownership, and campaign results
- Advanced proficiency in creative production software (Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Figma, or equivalent tools), including short-form video editing, motion graphics, and static advertising
- Experience directing or producing live-action video, creator content, user-generated content (UGC), or other short-form advertising
- Experience analyzing paid social performance metrics and developing creative testing strategies across concepts, hooks, formats, and messaging
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation, including generative AI creative production tools (Claude, Higgsfield, Daydream, Flora, or equivalent tools)
- Experience mentoring creative professionals and presenting creative concepts to senior stakeholders
- Bachelor's degree in Graphic Design, Fine Arts, Marketing, Advertising, or a related field, or equivalent work experience
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
- A strong creative point of view with the ability to generate multiple compelling ideas from a single brief
- A performance-oriented mindset that balances creative originality with measurable business impact
- Strong visual storytelling instincts and a deep understanding of composition, typography, pacing, and motion
- A collaborative, low-ego leadership style with a willingness to stay close to the work and lead by example
- The ability to manage competing priorities, maintain creative quality, and deliver consistently under tight deadlines
- Curiosity about emerging creative technologies and a willingness to experiment with new approaches
- Experience in business-to-business (B2B), software-as-a-service (SaaS), marketplace, or other performance-driven environments preferred
What the job involves
- As the Senior Manager, Creative, you combine original thinking, hands-on creative expertise, and performance marketing insights to develop advertising that drives measurable business results. You understand how to create compelling paid social campaigns that capture the attention of home service professionals and inspire them to take action
- In this player-coach role, you own the creative process from concept through final delivery, bringing together art direction, design, video production, and emerging AI technologies
- You partner closely with Growth Marketing to turn performance insights into stronger creative, balance quality with the volume required for continuous testing, and mentor creative talent while remaining actively involved in execution. You bring a strong creative point of view, a willingness to experiment, and a commitment to producing work that performs
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Their success is our success
- Translate audience insights, marketing briefs, and performance data into multiple distinctive paid social concepts that drive leads, conversions, and customer acquisition
- Own creative development from concept and storyboarding through art direction, production, editing, and final delivery, maintaining hands-on involvement throughout the process
- Direct live-action shoots, creator content, user-generated content (UGC), and AI-assisted production, selecting the most effective approach for each creative concept
- Produce short-form videos, motion graphics, static advertisements, and supporting assets while maintaining high standards of design and visual storytelling
- Partner with Growth Marketing to evaluate campaign results, identify creative trends and opportunities, and apply performance insights to future concepts
- Develop creative testing plans and maintain a consistent pipeline of concepts, hooks, and variations across paid channels (Meta, TikTok, YouTube) without sacrificing quality
- Explore emerging creative technologies and AI-assisted workflows to improve production efficiency and expand creative possibilities
- Mentor creative team members, provide actionable feedback, and collaborate with Marketing leadership to elevate creative quality and maintain production momentum
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming. So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Michael joined Housecall Pro in 2015 as a Board Member, becoming CEO in 2020. They are also an Investor, Board Member, and Mentor at various early stage startups. Previously, they co-founded Waldo Photos and Founded HomeAdvisor where they served as the Co-CEO and Co-Chairman.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Prior to co-founding Housecall Pro, Adam spent over 5 years at Qualcomm as a Senior Staff Engineer/Manager and as the Director of Engineering.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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