Senior/Staff User Researcher, Harvey
$158.5-264.5k
+ Offers Equity + Offers Bonus
3+ days a week in office
Domain-specific AI for legal and professional services
Be an early applicant
Domain-specific AI for legal and professional services
501-1000 employees
Be an early applicant
$158.5-264.5k
+ Offers Equity + Offers Bonus
3+ days a week in office
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- 5+ years of user research experience of digital products in fast-paced, high-growth or technically complex environments
- Track record or portfolio of portfolio-level impact. Experience conducting and defining user research methodologies, integrating qualitative and quantitative insights into design and product strategy
- Demonstrated ability to navigate and simplify multifaceted, ambiguous problem spaces while maintaining a high bar for execution
- Exceptional storytelling and communication skills—capable of influencing cross-functional partners and aligning diverse perspectives
- Experience building or customizing internal tooling (Zapier workflows, Claude skills, Notion workflows, and custom GPTs or research agents) to support insight acceleration
- Strong design and product judgment and business acumen. Ability to engage deeply in design critiques and dedicated product area roadmap reviews to contribute insights into planning
- A collaborative, low-ego approach that helps teams move quickly, thoughtfully, and inclusively
- Experience researching AI-powered technology products, and understand how to assess experiences and quality of conversational products
What the job involves
- Harvey is building the future of AI for legal professionals, and understanding our users is core to how we do that
- We are looking for a seasoned strategic User Researcher to to join our research function
- You are a senior individual contributor who drives high-impact research across multiple teams or a major product area
- You move beyond single studies to shape problem definition, influence roadmaps, and elevate research quality through strong craft and partnership
- You are comfortable with AI technologies and excited to build research and insight tooling to accelerate our workflows
- Success looks like teams meaningfully change direction based on your insights and influencing roadmap, research quality improves in the teams you support, and you are trusted as a strategic partner and moves at speed, where Harvey builds shared conviction around user truths
- This role directly reports to the Head of User Research and focuses on accelerating the quality and speed at which Harvey ships user-centered AI products
- You have the opportunity to co-create tooling or identify the right capabilities to strengthen our research practice
- You'll partner closely with research and design leadership, cross-functional stakeholders that keep research and insights running at peak efficiency
- It's a rare opportunity to shape how a category-defining AI company shapes its products from the ground up
- Lead Complex Research Programs
- Own research strategy for a product area or cross-team initiative
- Design and execute end-to-end qualitative, quantitative, and mixed-methods research
- Identify patterns across studies and connect insights to product decisions
- Research how legal professionals work with Harvey and outside of the platform. Translate that into product and design recommendations
- Shape Product Thinking
- Partner closely with Product Managers and Designers to frame the right problems
- Influence roadmaps by surfacing unmet user needs, risks, and opportunities
- Push teams beyond validation toward deeper discovery
- Develop strong legal domain expertise and excited to become an expert in both the Harvey product and the legal industry
- Raise the Bar on Craft
- Produce clear, compelling synthesis and storytelling
- Identify where AI reduces friction in research process and comfortable building custom scripts, integrations, or AI agents where off-the-shelf tools fall short
- Model strong research rigor, ethics, and judgment
- Ability to prototype and ship research insight tooling improvements yourself before pulling in Eng support
- Operate as a Trusted Partner
- Bring rigor to ambiguous, fast-moving problem spaces where the underlying technology (and user expectations of it) shift quickly
- Influence without authority across teams
- Help partners develop stronger research instincts
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 10 rounds)
Mar 2026
$200m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.2bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
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