Enterprise Account Manager, Afresh
$230k
OTE
$160k
BASE
70/30 split. + Equity
More information about location
SaaS for grocery store operations
Posted today
SaaS for grocery store operations
101-200 employees
Posted today
$230k
OTE
$160k
BASE
70/30 split. + Equity
More information about location
101-200 employees
Company mission
To eliminate food waste and make fresh food accessible to all.
Role
Who you are
- The following represent the skills and experience our ideal candidate possesses. We encourage candidates to apply, even if they do not fulfill all the listed criteria
- 8+ years of experience in enterprise sales, consulting. or strategic account management within a technology company
- Experience in supply chain or retail/grocery industries is a strong plus
- 3+ years of experience generating new business within enterprise accounts (Fortune 100 Companies)
- Demonstrated track record of achieving high retention (95%+) and significant expansion within a strategic account base
- Proven ability to understand complex technology solutions and platforms, and a demonstrated track record of using value selling to address the needs of different economic decision makers within an organization
- Exceptional executive presence, proven success in engaging and influencing C-suite leaders across various functions (e.g., Technology, Operations, Merchandising, Finance)
- Proven ability to navigate organizational complexity and internal politics to drive cross-functional alignment on behalf of the customer
- Proven ability to operate with autonomy in a fast paced start-up environment
- Excellent verbal and written communication, presentation, and relationship management skills
- BA/BS required
What the job involves
- Revenue & Expansion Ownership:
- Sole Owner of Revenue, Retention, and Expansion Targets: Directly own the financial health and growth of a strategic account portfolio
- Your mandate is to secure 100% retention on existing accounts while driving year-over-year expansion through the identification and development of new sales opportunities
- Strategic Partnership Mandate:
- C-Suite Relationship Management: Establish and maintain relationships with a multi-threaded network of executive sponsors up to the C-suite level (e.g., CEO, COO, CIO) to ensure sustained advocacy and clear alignment on multi-year strategic goals
- Customer Quarterback: Serve as the single point of accountability for all external interactions, owning the comprehensive view of all customer-facing initiatives and internal priorities
- Continuous Strategic Discovery: Lead consistent and frequent executive-level discovery sessions to maintain a deep, evolving understanding of the customer’s strategic business priorities, critical pain points, and target ideal state. You will act as an internal translator, articulating the value of Afresh's solution suite in the customer’s own language and financial terms to ensure solutions are perfectly mapped and advocacy is organic
- Trusted Advisor: Serve as a thought leader in the retail/grocery technology space, advising clients on how to leverage Afresh's AI to achieve massive business transformation, specifically in driving profitability and efficiencies across their fresh supply chain
- Executive Business Reviews: Design and lead sophisticated, data-driven Quarterly Business Reviews (QBRs) that focus on achieved ROI, joint operational metrics, and forward-looking strategic planning, not just product updates
- Internal Advocacy & Alignment:
- Executive Coordination: Act as the primary orchestrator between the customer's leadership and Afresh’s leadership team to assist with complex stakeholder mapping and relationship building
- Product Strategy Alignment: Partner closely with Afresh’s Product organization to ensure our development roadmap remains aligned with the critical, high-impact needs of our largest customers, influencing the future direction of our technology roadmap
- Operational Excellence: Collaborate with our Operations team to monitor system performance, identify opportunities for optimization, and ensure the customer realizes the maximum value and benefit from their Afresh investment. Help the team prioritize the efforts most aligned to the customer’s strategic needs
- Commercial Execution:
- Commercial Leadership: Lead highly complex negotiations for multi-year renewals and expansion contracts, including developing and navigating unique commercial structures and legal terms
- Full Sales Cycle Ownership: Run the full sales cycle for new opportunities within the existing account footprint (upsell/expansion/cross-sell), from identifying need to negotiation and closure. Leverage our Product, Marketing, and Sales Engineering organizations as needed to ensure a seamless sales cycle
- Strategic Commercial Defense: Proactively analyze the account's total addressable spend and potential "build vs. buy" threats. Develop creative and non-standard commercial architectures to maximize long-term revenue while neutralizing incentives for in-house alternatives
- Marketing: Develop internal and external communication plans to broadly disseminate the value of Afresh's partnership throughout the customer's organization
- Partnership Evangelism: Systematically transform executive sponsors into active, high-impact evangelists. Ensure executive sponsors will act as industry referrals. Drive joint marketing initiatives, including co-authored case studies, executive video testimonials, and joint press releases, to leverage customer success as a powerful market validator
Our take
Outdated inventory systems remain a major issue for grocers, particularly when it comes to fresh food. Many still rely on manual processes or rigid software that struggles to account for constantly changing factors like demand, shelf life and supply fluctuations. The result is over-ordering, wasted food and unnecessary costs, all problems that become even harder to manage at scale.
Afresh is tackling this with an AI-powered platform built specifically for fresh food operations. Its system helps grocers forecast demand, manage inventory and make smarter ordering decisions across categories like produce, meat and bakery. What started as a replenishment tool has expanded into a broader operating system, supporting planning, buying and day-to-day decision-making across store teams.
The company has grown quickly too, now supporting more than 12,000 grocery departments across North American and partnering with major retailers like Albertsons, Meijer and Wakefern. Following a year of strong growth and new product launches, Afresh is expanding its reach across the food supply chain, with ambitions that go beyond the store level. As pressure mounts on grocers to reduce waste and improve margins, Afresh is ready to be a key player in bringing AI-driven decision-making to the entire fresh food ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2026
$34m
LATE VC
Aug 2022
$115m
SERIES B
Total funding: $181.8m
Company benefits
- Comprehensive health plans
- Generous parental leave
- Equity packages
- 401k matching
- Flexible vacation policy
- Professional development program
- Work from home stipend
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Matt Schwartz
(Co-Founder & CEO)Prior to co-founding Afresh in 2016, Matt worked as a Consultant for Bain & Company.
Nathan Fenner
(Co-Founder & CPO)Nathan has a Bachelors, Masters and MBA from Stanford University. Post studying, they became a Lecturer at Stanford in the Mechanical Engineering department before working at Liquid Robotics for 5 years.
Kristina Kemmer
(CTO)Kristina joined Afresh in 2023 as a Senior VP of Engineering, moving into the role of CTO in 2025. Prior to Afresh, she spent 4 years at Zapier as a Director/VP of Engineering and 2 years at InVision as an Engineering, then Senior Engineering Manager.
Adam Litle
(CRO)Prior to joining Afresh in 2025, Adam was the CEO of Sound Agriculture for over 5 years. He also served as the CRO at Granular for nearly 3 years and worked as a VP of Sales at Monetate for 1 year.
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