Principal Data Analyst, Tendo

• Bachelor’s degree in Computer Science, Engineering, Statistics, or Health Sciences
• Master’s degree in Public Health, Epidemiology, Statistics, or a related quantitative field
• Equivalent work experience with a portfolio of relevant analytic projects
• 7+ years of experience in healthcare data analytics, with a focus on hospital quality measurement, clinical outcomes, or performance improvement
• Hands-on experience with one or more national quality rankings or ratings programs, such as CMS Star Ratings, USNWR Best Hospitals, Leapfrog, Vizient Quality & Accountability, or CMS value-based programs (HRRP, HAC, VBP)
• Experience working with Medicare claims (MedPAR, Standard Analytic Files) and CMS public reporting data (e.g., Care Compare, Provider Data Catalog)
• Demonstrated experience leading analytic projects end to end, from scoping through delivery
• Experience presenting findings and recommendations to senior leadership or customer executives
• Advanced SQL and proficiency in Python or R for data analysis
• Expertise in business intelligence and data visualization tools, with the ability to set dashboard and reporting standards
• Strong command of statistical methods, benchmarking, and performance measurement
• Ability to translate ambiguous business and customer questions into clear analytic plans
• Ability to communicate complex findings clearly to executive and non-technical audiences
• Experience mentoring analysts and reviewing their work for quality and accuracy

Desirable

• As a Principal Data Analyst, you will lead analysis of hospital quality performance and national rankings and ratings programs for current and prospective health system customers, including CMS Star Ratings, US News & World Report Best Hospitals, Leapfrog, and CMS pay-for-performance programs (HRRP, HAC, VBP)
• You will apply deep expertise in quality measure methodology, risk adjustment, and Medicare claims data to replicate program methodologies, explain what is driving a customer's results, and identify the improvement opportunities with the greatest impact on their scores and rankings
• You will own the design of dashboards and benchmarking tools, and set standards for methodological rigor and validation across the team
• You will serve as a senior analytic voice in pre-sales, sales, and ongoing customer engagements, presenting findings directly to customer quality and executive leadership
• You will also mentor analysts and partner with Data Scientists and Process Improvement Consultants to shape how Tendo delivers analytic value
• Own data sourcing, cleaning, and quality assurance, and set the validation standards the team uses for all analytic outputs
• Design, build, and maintain reporting, dashboard, and benchmarking tools, and set visualization standards for customer-facing work
• Present findings and recommendations to customer and internal leadership, supporting pre-sales, sales, renewals, and ongoing customer engagement
• Partner with Data Scientists and Process Improvement Consultants on methodology, project scoping, and delivery
• Mentor analysts, review their work for accuracy and quality, and help build repeatable analytic processes for the team