Senior Manager/Director of GTM Enablement & Acceleration, Aircall

• Experienced leader: You possess 7+ years of experience in program management, sales enablement, customer education or a related field, with a proven track record of success in leading and managing teams
• Learning & development expert: You have demonstrable expertise in designing, developing, and delivering impactful training programs, leveraging various learning methodologies. You are well versed in adult learning best practices
• Strategic thinker: You possess a deep understanding of the GTM landscape and are well-versed in buyer enablement and customer education golden standards
• Collaborative powerhouse: You are an excellent communicator with a collaborative spirit, adept at building strong relationships and fostering cross-functional partnerships
• Passionate learner: You possess a genuine passion for learning and development, consistently seeking opportunities to enhance your own knowledge and expertise
• Global mindset: You thrive in a fast-paced, multicultural environment and possess the cultural sensitivity to lead and collaborate effectively with a geographically dispersed team
• Think & Build at Scale: You possess the ability to design educational strategies that empower customers through self-service and technology, enabling successful low-touch engagement models

Desirable

• We are on the lookout for a visionary and experienced leader to join Aircall's dynamic team as the Sr. Manager/Director of GTM Enablement & Acceleration
• In this pivotal role, you will spearhead the development and execution of a comprehensive strategy that empowers our go-to-market (GTM) teams and cultivates a thriving buyer enablement ecosystem
• You will lead a global team of up to 5 passionate individuals, playing a crucial role in driving revenue growth, fostering customer success, driving customer education, and shaping the future of Aircall's learning and development landscape
• Lead and inspire: You will be responsible for leading, developing, and motivating a global team of GTM enablement and Buyer enablement professionals. Your leadership style will foster a collaborative and high-performing environment
• Strategic mastermind: You will develop and execute a comprehensive GTM enablement strategy that aligns with Aircall's overall business objectives. This strategy will encompass all aspects of learning and development for our GTM teams, customers, and partners
• Content architect: You will design, create, and curate a diverse range of engaging learning programs, content assets, and resources, equipping our GTM teams and partners with the necessary expertise to excel
• Bridge builder: You will foster strong relationships and collaborate effectively with cross-functional stakeholders across product, marketing, sales, and customer success. This collaboration will ensure alignment, synergy, and the successful execution of our enablement and education initiatives
• Data-driven decision maker: You will implement robust metrics and reporting mechanisms to track the effectiveness of your initiatives, demonstrating the tangible impact of GTM enablement & Acceleration on Aircall's success
• Continuous learning advocate: You will stay abreast of industry best practices and emerging trends in the GTM & Buyer enablement landscape, ensuring Aircall remains at the forefront of learning and development strategies, especially as it pertains to the usage of AI in the space