People Operations Manager, Material Bank
1 day a week in office (Boca Raton, FL)
Sample materials marketplace for architecture & design
Open for applications
Sample materials marketplace for architecture & design
201-500 employees
Open for applications
1 day a week in office (Boca Raton, FL)
201-500 employees
Company mission
To remove the friction that exists when searching and sampling materials.
Role
Who you are
- The ideal candidate will have a strong foundation in HR operations and data management, with a passion for driving a high-quality employee experience from pre-hire through all stages of employment
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- PHR or SHRM-CP preferred
- 5+ years of experience in HR operations, onboarding, or employee engagement, with a strong foundation in HRIS and data management
- Proficiency with HRIS platforms (e.g., Workday, ADP) and data analysis tools; experience with LMS systems preferred
- Excellent organizational, project management, and problem-solving skills, with the ability to manage multiple priorities
- Strong analytical abilities, with experience using data to inform HR strategy and improve processes
- Excellent communication skills, with a focus on employee experience and engagement
What the job involves
- We are seeking an experienced People Operations Manager to lead and optimize HR operations, onboarding, employee engagement, and Learning & Development (L&D) initiatives
- This role is integral to creating a seamless and welcoming onboarding experience, ensuring operational efficiency, fostering a culture of continuous learning, and enhancing employee engagement across the organization
- Onboarding (Approx. 45% of Time)
- Optimize Onboarding Experience: Develop and maintain a best-in-class onboarding process that aligns with industry trends, ensuring a seamless experience for remote, global, and local employees
- End-to-End Coordination: Manage the onboarding journey from offer letter through day 90, collaborating with hiring managers, IT, and Payroll to ensure a smooth transition
- Facilitate New Hire Orientation: Conduct engaging orientation sessions to introduce new hires to the company culture, values, and policies, tailoring onboarding content as needed
- Continuous Improvement: Gather feedback through surveys and check-ins to refine the onboarding process, highlight successes, and identify areas for improvement
- Metrics & Reporting: Track onboarding metrics and create actionable reports to support continuous process improvements
- People Operations (Approx. 30% of Time)
- HR Systems Management: Oversee the HRIS, ensuring data accuracy, compliance, and system efficiency. Serve as the point of contact for troubleshooting and system upgrades
- Process Improvement: Identify and implement HR process improvements and automation solutions to streamline operations, enhance data accuracy, and improve employee experience
- Data & Analytics: Monitor and analyze workforce data on metrics like turnover, headcount, and engagement, providing insights to HR leadership and driving data-based decision-making
- Compliance Support: Ensure compliance with HR policies and legal requirements, particularly around data privacy, I-9 administration, and employment regulations
- Vendor & Systems Management: Manage HR technology vendors, including system selection, implementation, and contract renewals, in partnership with IT and Finance
- Employee Engagement (Approx. 15% of Time)
- Lead Engagement Initiatives: Develop and manage programs that foster connection, recognition, and community for both in-office and remote employees
- Health & Wellness Promotion: Advocate for and promote wellness offerings, regularly reporting on engagement and feedback to drive enhancements
- Recognition Programs: Implement and oversee employee recognition programs (e.g., monthly awards, service anniversaries) to support a culture of appreciation
- Survey Management: Conduct pulse surveys to capture employee sentiment and identify engagement trends, sharing insights and action plans with HR leadership
- Learning & Development (L&D) (Approx. 10% of Time)
- LMS Management: Oversee the implementation and integration of the Learning Management System (LMS), ensuring resources are aligned with company L&D goals
- Curate Learning Resources: Partner with HRBPs and leaders to identify training needs, curating and promoting learning opportunities for employees and managers
- Onboarding Integration: Align learning resources with the onboarding process, providing new hires with targeted training for a strong start
- L&D Metrics: Track and analyze L&D metrics, usage trends, and feedback to continually improve program offerings and forecast future learning needs
- Support HR Initiatives: Collaborate on various HR projects, such as compliance training, benefits setup, and onboarding scheduling
- Event Coordination: Assist with organizing team events, travel for new hires, and planning compliance trainings as needed
Our take
Architecture and design professionals need real-world samples of the materials they intend to work with, and they need to know what they’re picking is the best fit for their project. Historically, there’s been no universal aggregator of all available materials - you’d just have to know who and where to ask. Material Bank is changing this, with a service it describes as being the Expedia of design samples.
Material Bank is the largest materials marketplace for the A&D industry. Offering a wide range of material samples from carpets to hardwoods, all sample orders have next-day delivery availability across Canada and the US, and is always free for design professionals. The company's profit comes from selling spots within its rapidly growing marketplace community to vendors and manufacturers, connecting brands with thousands of vetted design professionals.
It’s an offering with a remarkably tight market fit, demonstrated by its swelling customer base and investment funding. The company has begun its global expansion, having launched in Japan, it is focusing on growing into the European market through an office in Paris. It is also cementing its success through a M&A strategy, most recently incorporating Architizer's architectural project database into its product.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2022
$175m
SERIES D
May 2021
$100m
SERIES C
Total funding: $323.2m
Company benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid maternity leave
- Commuter benefits
- Disability insurance
Company values
- Be fast, be flexible
- Take initiative and bring solutions
- Be the best at what matters
- Think big and take calculated risks
- Always be direct, operate with respect and integrity
- Enjoy the journey
Company HQ
Boca Raton, FL
Articles
Leadership
Adam Sandow
(CEO)Is also CEO and Chairman of SANDOW.
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