URBN Senior HR Advisor, Urban Outfitters Europe

Retail, UK

Salary not provided

Excel

Senior and Expert level

London

Lifestyle retailer

Be an early applicant

Lifestyle retailer

201-500 employees

B2CRetailFashioneCommerce

Be an early applicant

Salary not provided

Excel

Senior and Expert level

London

201-500 employees

B2CRetailFashioneCommerce

Company mission

To bring together nostalgia for the past with an enthusiasm to shape the future.

Job

Company

Role

Who you are

The ideal candidate will already be working at Senior HR Advisor level for a retailer or an experienced HR Advisor ready to step up. Personality and approach will be as important as your experience
You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role
Proven experience in a HR Advisory role, ideally within a retail environment
In-depth knowledge of UK employment legislation
Ability to build strong, credible relationships quickly and to be trusted at all levels
Robust enough to combine a creative, innovative approach with commercial ideas
High attention to detail and quick at identifying priorities
Ability to work under pressure and meet deadlines
Great team player
Excellent Microsoft office skills (PowerPoint, Word, Excel)

What the job involves

This role sits in URBN, our shared service function within the HR Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People
This is a pivotal role within the Retail HR team, supporting our retail populations across the UK. It reports into the Senior HR Manager and works closely with the retail Recruitment and L&D teams. Building strong relationships with the retail teams will be critical to the success of this role
Act as a point of contact for all retail HR-related queries
Work closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business
Ensure URBN is compliant with all UK employment law and proactively seek updates
Prepare and issue correspondence in relation to ER cases
Demonstrate a deep understanding of UK employment law to provide expert guidance and support to store management on complex employee relations issues. Support the HR Assistant on managing parental leave across all UK stores
Advise on procedures and assist managers in dealing with employees with long-term absence, including home visits and welfare meetings
With guidance from the Senior HR Manager, support stores with possible redundancies and restructurings
Work with the L&D team to ensure efficient training workshop scheduling, supporting the delivery of learning initiatives to line managers and employees
Delivery of targeted ad-hoc training sessions based on outcomes from formal Training Needs Analysis. Coordinate and deliver all new store opening on-boarding sessions across UK , alongside the HR team
Support the Performance Management cycle including meeting requirements and timescales for objective setting, mid/end of year reviews
Support line managers to develop knowledge and good performance management practice and further embed the performance management processes
Create and implement employee succession and development with bi-annual talent mapping
Support the annual Engagement Survey process, using key findings to drive targeted engagement actions and build stronger internal partnerships
Take the lead on researching and building ideas for new reward ideas
Understand and be knowledgeable on reward and benefits for UK retail populations, leading communication to employees in a pro-active and engaging manner
Manage employee wellbeing initiatives for retail
In collaboration with the rest of the retail HR team, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the Senior HR Manager
Analysis of HR KPI’s and reporting of data – monthly, bi-annually and annually
Support the Senior HR Manager to ensure compliance with sponsor license requirements and right to work processes
Participating in adhoc HR projects with the team

Salary benchmarks

Our take

Urban Outfitters started out in the 1970s as a quirky little boutique in Philadelphia with a love for creativity and self-expression. More than 50 years later, it's grown into a globally recognised brand, but it hasn't forgotten where it came from.

It's known for its knack of catching (and keeping) attention with its unique mix of clothing, homeware, and vintage treasures. It connects with a community of over 10M shoppers and is always staying ahead of the trends.

While the brand might feel like an old favourite, it's far from slowing down. It shared record earnings in Q2 2025, with $143.9M in profit and strong growth across all its brands (including its sister companies Anthropologie, Free People, FP Movement, and Nuuly). New stores are opening and digital sales are booming, so its fair to say the brand has truly proven itself to be a powerhouse in the retail space.