Director of Data Analytics, Hi Marley
$139.3-218.9k
3 days a week in office
Communication platform for the insurance industry
Posted today
Communication platform for the insurance industry
101-200 employees
Posted today
$139.3-218.9k
3 days a week in office
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 10+ years in analytics, including 5+ years leading analytics teams. You’re a leader who has built and owned an analytics or business intelligence function at a B2B SaaS or other growth-stage company
- A track record of building an analytics team from a small start, scaling it as the company grew, and delivering analysis that changed decisions
- Hands-on experience across product analytics (usage, funnels, experimentation), customer and revenue analytics (pilots, utilization, retention), and financial analytics (billing, usage, FP&A support)
- Strong SQL, data modeling, statistics, and experimentation, plus modern BI tools (e.g., Looker). You’re a credible partner to data engineering
- You turn business questions into analysis and analysis into decisions, and you’re comfortable with executives and frontline teams alike. You build alignment across functions
- You grow analysts quickly, coach them to own outcomes, and build a culture of curiosity and impact
- You make data tell a clear story, and you surface hard news (data quality issues, tradeoffs) directly with a path forward
- Real curiosity about what data can teach us, and the instinct to find the question nobody has asked yet
What the job involves
- As we continue to grow, we’re looking for a Director, Data Analytics to build and lead the team that helps every part of Hi Marley make better decisions with data. Reporting to the Chief Product Officer, you’ll lead an existing analytics team of two, including a Manager of Analytics. You’ll own hiring as the function expands and partner with leaders across Product, Customer Success, Growth, Marketing, and Finance to drive data-driven decision-making. You’ve built, scaled, and delivered with this function at a growth-stage company before, and you’re just as comfortable rolling up your sleeves and diving into the data yourself
- The team will sit together, with shared standards, tools, and a career path, while each analyst embeds deeply with the functions they support so they understand the business and move at its pace. In your first year, you’ll set the analytics roadmap with each function, establish trusted company metrics, and deliver the customer pilot, product, and financial analysis our teams need most. Our data strategy holds that everyone at Hi Marley should be able to find, understand, and trust the data they need to make decisions, without waiting on another team, and that the metrics we share with customers should be the ones we run the business on. You’ll make that real. Our Data Engineering team owns the pipelines and governed data foundation, and our data product team owns the data surfaced inside the product. You own how Hi Marley uses data to run the business and deliver impact for the organization
- Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 3 days each week
- Empower the organization to make data-driven decisions by partnering with teams, understanding workflows and decisions, and ensuring they have the right data and analysis to inform impactful business decisions
- Create shared standards, tooling, and career paths, with each analyst aligned to the functions they support. Grow the two analysts on the team today, and hire as the function expands
- Define and govern core company metrics and build self-serve access, so leadership and board reporting run on one trusted source and teams can answer their own questions
- With Growth and Customer Success, measure customer pilots and utilization (baselines, pre/post analysis, and readouts) to prove value and support renewal and expansion
- With Product, own usage, adoption, funnel, and testing analysis so teams know what’s working and what to build next
- Partner with Finance and FP&A on billing, usage, and financial reporting, so the usage and billable-outcome data behind forecasting and planning is accurate and on time
- Deliver pipeline, campaign, and go-to-market analysis that helps Marketing and Growth focus on impact
- Partner with Data Engineering: They own the pipelines and the governed data foundation. You set the analytics requirements, priorities, and standards on top of it, including the direction of our internal visualization tooling
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid growth in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now includes the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company HQ
Financial District, Boston, MA
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at Hi Marley