Senior Quality Engineer, Extend
$171-198k
+ Stock in an early-stage startup growing quickly
Warranty and protection plan services
Job no longer available
Warranty and protection plan services
201-500 employees
Job no longer available
$171-198k
+ Stock in an early-stage startup growing quickly
201-500 employees
Company mission
To provide clients with a seamless product protection experience, helping benefit both merchants and customers.
Role
Who you are
- Minimum of 8 years of professional experience in quality assurance or software testing, with a strong focus on cloud-based technologies (e.g., AWS, Azure, Google Cloud)
- Experience in TypeScript/JavaScript and the Node.js ecosystem
- Expertise with modern testing frameworks across the entire test pyramid, such as Cypress or Playwright for end-to-end (E2E) tests, Jest or Vitest for integration and unit tests, and an understanding of contract testing principles
- Proven ability to translate complex product requirements and user stories into a comprehensive and effective test strategy
- Experience in various manual testing techniques, including exploratory, usability, and acceptance testing, to complement automation
- Exceptional analytical and problem-solving skills with meticulous attention to detail
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Strong leadership and collaboration skills to effectively partner with product managers, engineers, program managers, and other stakeholders
- A proactive and influential voice for quality within a fast-paced, agile environment
What the job involves
- We are seeking a highly skilled and experienced Senior Quality Engineer to define, drive, and own the quality strategy across multiple product lines.
- This role balances hands-on technical expertise with strategic thinking. The ideal candidate will guide and support engineering teams in building robust test automation while also acting as a key advisor on quality, process, and risk
- With at least 8 years of experience, you will collaborate with engineering, product, and program management to champion a culture of quality and deliver exceptional software solutions
- Partner with engineering and product leads to define and implement comprehensive, multi-layered test strategies for new and existing features. Advise teams on best practices for E2E, integration, contract, and unit testing
- Perform regular audits of application quality, test coverage, and processes to ensure system integrity and identify quality gaps. Analyze test data and quality metrics to provide actionable insights and drive continuous improvement
- Work closely with product and program management to understand product vision, scrutinize requirements for testability, and align quality initiatives with project milestones and business goals
- Guide the design and implementation of scalable automated test suites. While this is not primarily a coding role, you will be expected to occasionally contribute to the test codebase to establish patterns or tackle complex challenges
- Conduct targeted manual testing, including exploratory, regression, and usability testing, to uncover issues that automation might miss and to validate the end-user experience
- Creatively apply AI tooling to augment application and system quality
- Own the final quality sign-off on major feature releases, ensuring all acceptance criteria are met, and potential risks are clearly communicated and mitigated
- Act as a quality champion across the organization. Mentor team members on testing best practices and foster a culture where every team member is responsible for quality
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company benefits
- Unlimited coffee, drinks, and snacks at the office
- A friendly and collaborative place to work
- Company stock options
- Flexible vacation policy
- Fully covered medical, vision and dental insurance
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Woodrow Levin
(CEO & Founder)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
Share this job
View 13 more jobs at Extend