Executive Assistant, Jobber
Go-To-Market
2-5 days a week in office
Job tracking & customer management
Posted today
Job tracking & customer management
501-1000 employees
Posted today
2-5 days a week in office
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- Demonstrated experience supporting senior leadership or C-suite executives, managing multiple leaders and priorities in a fast-paced environment
- A strong business background, ideally in business administration, operations, or a related field
- A proactive and adaptable mindset, always looking for ways to enhance efficiency and collaboration. You naturally ask, "How can I help?" or "Can I get support?" to drive solutions
- Excellent communication skills, with the ability to anticipate challenges, evaluate solutions, and adapt to different communication styles
- Strong organizational and multitasking abilities, thriving in a fast-moving environment where priorities shift quickly
- A balance of ambition and humility, always pushing for innovation while remaining open to feedback and learning
- Exceptional attention to detail and time management skills, ensuring seamless coordination of calendars, travel, and events
- The ability to work effectively in a remote-first, global company, collaborating across time zones with independence and initiative
- Proficiency with productivity tools, such as Google Suite, Slack, Zoom, and expense management software
- A problem-solving approach, anticipating needs and driving efficiencies to support senior leaders
- The ability to work from our Toronto office at least one day per week, with flexibility for in-office collaboration as needed
What the job involves
- Reporting to the Manager, Leadership Support, we are looking for an Executive Assistant (EA) to support the needs of our senior leaders across Canada and the United States.
- This EA would support the following group our Go-To-Market (GTM) group and will support six leaders across Sales, Marketing, Fintech, Customer Success, and Partnerships—functions that drive Jobber’s revenue growth and partnerships, serving thousands of customers
- This role is ideal for someone who wants to do more than fetch coffee - it’s strategic support that has a direct impact on leadership effectiveness.
- You’ll play a critical role in ensuring seamless coordination and operational efficiency for your group
- Manage complex calendars for senior leaders within your division, coordinating internal and external meetings
- Plan and coordinate travel for senior leaders, including department offsites, corporate events, and conferences
- Oversee expense reconciliation, ensuring reports are accurate and submitted within corporate deadlines
- Own department offsites by managing travel, venues, catering, social events, agendas, and post-event follow-ups
- Serve as the primary point of contact for senior leaders, ensuring seamless communication with Executive Assistants, internal stakeholders, and external partners
- Handle daily administrative operations, including ordering supplies, overseeing procedures, and improving division-wide efficiency
- Support new employees by guiding them through onboarding and ensuring access to tools, information, and resources
- Lead event coordination for division and department events, ensuring smooth execution and engagement
- Maintain and update documentation, including guides and program materials aligned with department priorities
- Enhance the executive experience by researching and implementing new tools, improving processes, and supporting company-wide events
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
Salary benchmarks
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