Senior Strategic Accounts Manager, Garner Health

Small Market, Central & Mid-West

$140-165k

OTE

+ Bonus eligible and eligible to participate in our equity incentive

Mid and Senior level

Remote from US

More information about location

Data-powered doctor search tool

Open for applications

Data-powered doctor search tool

201-500 employees

HealthcareB2CB2BMarketplaceBig dataData SharingMedTech

Open for applications

$140-165k

OTE

+ Bonus eligible and eligible to participate in our equity incentive

Mid and Senior level

Remote from US

More information about location

201-500 employees

HealthcareB2CB2BMarketplaceBig dataData SharingMedTech

Company mission

To transform the healthcare economy, delivering high quality and affordable care for all.

Job

Company

Role

Who you are

Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
A deep commercial focus with proven results of achieving retention and upsell targets year over year
A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment
Excellent communication, presentation, and articulation skills
Demonstrated ability to solve problems in ambiguous strategic situations
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

What the job involves

We are seeking an exceptional Senior Strategic Accounts Manager to join our Strategic Accounts team. This role will report to the Director, Strategic Accounts
This role is critical for retaining and growing Garner’s small group market (25 - 250 employees) employer clients by serving as their trusted strategic partner on plan design, cost trends, and performance
The Senior Strategic Accounts Manager is responsible for driving improved Net Revenue Retention and other key performance indicators for their book of business
Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives)
Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results
Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance
Establish and manage key strategic broker and client relationships
Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
Drive improved Net Revenue Retention and other KPIs for your book of business

Our take

An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.

The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.

Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

142% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (last 2 of 5 rounds)

May 2026

$100m

SERIES E

Feb 2026

$118m

SERIES D

Total funding: $279.3m

Company benefits

Flexible PTO
Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
Hybrid and remote work
Team meets twice each year to spark innovation and foster belonging
Variety of social programs beyond work hours
Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
401(k) plan with a 2% company match and immediate vesting
Other financial benefits such as Flexible Spending Accounts and mortgage assistance

Company HQ

Flatiron District, New York, NY

Leadership

Nick Reber

(CEO & Founder)

Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.

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