Senior Renewals Manager, Culture Amp
Enterprise
$105-122.5k
OTE
Plus Equity
1-2 days a week in office
Platform for staff surveying & analytics
Be an early applicant
Platform for staff surveying & analytics
501-1000 employees
Be an early applicant
$105-122.5k
OTE
Plus Equity
1-2 days a week in office
501-1000 employees
Company mission
To build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- Proven experience managing enterprise-level renewals and achieving retention metrics
- Advanced negotiation, analytical, and leadership skills
- Proficiency in CRM tools like SFDC and Vitally
- Ability to influence and communicate effectively with C-level executives
- Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team
What the job involves
- We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts
- In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies
- As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment
- Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives
- Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC
- Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes
- Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems
- Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution
Our take
The so-called ‘Great Resignation’ highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It differentiates itself through a team of “People Scientists" - organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients.
Culture Amp's unique insights have made major impacts inside boardrooms globally, but lately the company has seen slowing growth and persistent losses (as workplaces shift from culture and DEI). Despite this, the founder and former CEO insists the Unicorn is in a great place to continue pushing its mission, even in this more difficult economic environment.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$86.3m
SERIES E
Total funding: $283.6m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company HQ
London, UK
Leadership
Didier Elzinga
(Co-Founder & Executive Chairman)Former CEO of the company. Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(Co-Founder & CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Co-Founder & Board Member)Former CPO of the company. Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
Caroline Rawlinson
(CEO)Began as Chief Financial and Operational Officer in 2024, becoming CEO in 2026. Previously CFO then COO of MYOB, CFO at Trade Me and Formica Asia.
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