Global Operations Analyst, Lime
Fleet Management
Electric bike and scooter rentals
Job no longer available
Electric bike and scooter rentals
1001+ employees
Job no longer available
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- Operational Experience: You have 2+ years of experience owning recurring operational work, reporting, coordination, or process execution in a fast-moving environment
- Data & Reporting Skills: You are comfortable working with operational data and using spreadsheets, dashboards, or similar reporting tools to investigate issues and communicate findings
- Communication: You communicate clearly in writing and verbally, and can translate complex or incomplete information into practical next steps for different audiences
- Organization & Prioritization: You are highly organized, responsive, and able to manage competing priorities while maintaining attention to detail and follow-through
- Process Improvement: You bring a process-improvement mindset: you look for patterns, clarify ownership, and turn one-off work into scalable, repeatable ways of operating
- Collaboration & Adaptability: You are collaborative and adaptable, with the judgment to build strong relationships and work effectively across global teams, functions, and time zones
- Fleet & Operations: Experience in fleet, warehouse, supply chain, mobility, asset operations, logistics, or another operationally complex environment
- Data & Business Intelligence: Experience building or maintaining SQL queries, business-intelligence dashboards, recurring reporting, or operational data tools
- Program & Project Management: Experience supporting cross-functional programs, project management, change management, or operational process launches
- Global & Remote Operations: Experience working in a global, remote-first, or market-based operating model
What the job involves
- This is an opportunity for an organized, analytical operator who enjoys connecting data, people, and process. You will help investigate operational issues, improve reporting quality, coordinate follow-through, and develop practical solutions that enable teams to operate more consistently as the business evolves
- This is a remote-first position. Candidates based in London, Paris, Lisbon or a comparable time zone are preferred to support effective collaboration across global teams. The role may require occasional in-person support at Lime offices or warehouses and occasional travel to support business operations
- Manage Reporting & Operating Rhythms: Own the execution of established recurring reporting and operating rhythms across Fleet Management, ensuring deliverables are accurate, timely, and actionable
- Build & Maintain Reporting Tools: Build, maintain, and improve queries, dashboards, and recurring reports using established data sources and templates, making practical improvements and partnering on more complex changes
- Investigate Operational Issues: Partner with Local Ops and other stakeholders to investigate and resolve fleet-management issues, including asset decay, operational holds, cross-market shipments, and related execution gaps
- Coordinate Fleet Programs: Coordinate operational programs across warehouse transitions, battery operations and training, compliance reporting, battery allocation, fleet availability, and the transition toward 100% EV operations
- Drive Operating Cadence & Follow-Through: Run the day-to-day operating cadence for assigned workstreams, including action tracking, status communication, follow-through, and timely escalation of risks or blockers
- Identify Process & Data Improvements: Identify data and process gaps, clarify ownership, and partner with relevant teams to improve reporting quality, responsiveness, and operational performance
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - in 2023, Lime began operating in Qatar - the company has cemented itself in the micromobility market and stands to profit from the increasing popularity of these types of services. A substantial increase in ridership enabled Lime to achieve "free cash flow positivity" two years in a row, with suggestions it will pursue a US IPO in 2027.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company benefits
- Disability insurance
- 401(k)
Company HQ
The East Cut, San Francisco, CA
Leadership
Toby
(Co-Founder & Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Co-Founder & Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
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