Global Program Manager, Lime
Mechanic Efficiency
Electric bike and scooter rentals
Open for applications
Electric bike and scooter rentals
1001+ employees
Open for applications
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- If you thrive in fast-paced, evolving environments, are passionate about process optimization, using data to identify opportunities, and enjoy working cross-functionally in a global organization, we’d love to hear from you!
- Bachelor’s degree in Business Administration, Industrial Engineering, Mechanical Engineering, Finance, or a related field, or equivalent experience
- 5+ years of experience leading process improvements and operational changes in a high-paced environment
- Strong proficiency in data analytics, including advanced SQL, spreadsheet, and data visualization skills
- Experience with Lean Six Sigma methodologies is a plus (but not required)
- Ability to problem-solve in real-time while keeping a long-term strategic mindset
- Willingness and ability to travel (~10%) to key warehouse locations to learn about locally developed best practices and support on-the-ground implementation
What the job involves
- Lime is hiring a Global Program Manager to join our Repair Operations team
- In this role, you will drive global initiatives to enhance mechanic efficiency, fleet reliability, and repair process standardization across our warehouse operations
- Your mission is to embed a culture of operational excellence, ensuring compliance, scalability, and continuous improvement in mechanic workflows
- As a data-driven problem solver, you’ll analyze performance, identify inefficiencies, and implement strategic changes to optimize repair operations and reduce costs
- You will collaborate with local and central teams, champion best practices, and leverage strong data and analytical skills to drive measurable long-term improvements
- Optimize Repair Operations: Identify data-driven opportunities to improve mechanic efficiency, labor planning, and cost reduction
- Standardize Global Best Practices: Develop, implement, and scale warehouse SOPs, productivity tools, and process improvements
- Lead Strategic Planning: Contribute to OKRs, roadmaps, and budget planning, ensuring alignment with company goals
- Drive Continuous Improvement: Foster a culture of innovation and efficiency, empowering warehouse teams to challenge and refine processes
- Collaborate & Influence: Partner with cross-functional teams to design warehouse layouts, workflow optimizations, and data-driven decision-making tools
- Be a Guardian of Quality: Ensure operational consistency, compliance, and fleet reliability across global markets
Application process
- Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application
Salary benchmarks
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company HQ
The East Cut, San Francisco, CA
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
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