Head of Data, Front
$243.1-305.8k
Offers Equity
More information about location
Shared customer communication hub
Job no longer available
Shared customer communication hub
201-500 employees
Job no longer available
$243.1-305.8k
Offers Equity
More information about location
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- 10+ years of experience in data and analytics, with a strong emphasis on GTM and business analytics, preferably within a B2B software, growth-focused environment
- Proven experience in GTM data strategy and delivering impactful business analytics insights
- Strong technical background with expertise in SQL, Python, Snowflake, and related data technologies
- Experience with BI tools like Mode and Omni
- Demonstrated ability to build and manage robust data pipelines and reporting solutions
- Excellent communication and collaboration skills, with the ability to lead a technical team and translate complex data into actionable strategies
What the job involves
- Front is seeking a strategic and technically strong Head of Data to spearhead our company-wide analytics initiatives
- Reporting directly to the CFO, you will be the linchpin of our data strategy, driving data reliability, optimizing reporting, and delivering actionable insights that directly fuel revenue growth and strategic business decisions
- This is a hybrid role based in our San Francisco HQ, demanding a hands-on leader who can independently manage and expand our data capabilities with a strong focus on GTM and business performance
- Lead the data engineering and analytics function, serving as the primary point of contact for data-related initiatives, with a particular focus on driving GTM and business analytics
- Own the context of the business data, ensuring data integrity and consistency and alignment across all departments
- Design and implement sophisticated dashboards and reporting solutions tailored for executive audiences, providing clear and actionable insights into GTM performance and overall business health
- Drive the development of GTM analytics, marketing analytics, and comprehensive business analytics to support strategic decision-making and revenue optimization
- Own the connectivity between finance and revenue reporting, ensuring seamless data flow and alignment
- Manage and collaborate with the data engineering team, ensuring efficient data pipeline development and maintenance
- Partner with product, engineering, GTM and finance teams to understand their data needs and deliver effective solutions
- Address key challenges related to cross-team connectivity, data reliability and reporting optimization
- Serve as a technical leader, working with and optimizing our data tech stack, including SQL, Python, Snowflake, Mode and Omni
- Act as a player-coach for your team, balancing strategic vision with hands-on execution, balancing a collaborative and high-performance environment
Our take
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopitfy and Convoy. However it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. It is moving to futher develop its product and increase its market share, hiring on new talent ahead of a possible IPO in the near future. Definitely watch this space!
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.3m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company HQ
SoMa, San Francisco, CA
Leadership
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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