Staff AI/ML Engineer, Candid Health
$260-322k
Total compensation for this position may also include equity
4-5 days a week in office
Automated medical billing
Be an early applicant
Automated medical billing
21-100 employees
Be an early applicant
$260-322k
Total compensation for this position may also include equity
4-5 days a week in office
21-100 employees
Company mission
Candid Health's mission is to make medical billing easy so healthcare providers can get paid.
Role
Who you are
- Bachelors or Masters of Science in Computer Science, Computer Engineering, Math or other similar degree
- 10+ years of experience building software of significant scale and complexity
- 5+ years of AI engineering experience in a professional setting, preferably applying it to real world solutions
- You understand the pros, cons, and tradeoffs of leveraging various AI solutions across a wide variety of use cases, and can help us make informed decisions around when to use deterministic (ML) vs. non-deterministic (LLM) approaches to deliver the best ROI, efficiency improvements, & cost savings
- You have well-informed opinions on AI development, utility, and applications
- You’ve built systems that leverage ML technologies (e.g. built or used specific NLP models), and know what tools, frameworks, and libraries to use
- You have excellent technical vision; you know the right architecture and patterns to build something of enduring value and scale
- You have a customer-first and learner’s mindset, and value teaching others
- You make the right trade-offs when considering project scope, which corners are worth cutting, and which are not
- You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing
- Experience with the technologies we currently use is a plus, but by no means required: Google Cloud Platform, BigQuery, PostgreSQL, Metabase, Terraform, Python
What the job involves
- As our first and founding AI hire, this person will define and drive our strategy around how to bring Artificial Intelligence & Machine Learning to the forefront of healthcare automation
- This is an opportunity to get in at the ground floor of designing and building something exciting and new - generating immense value to both medical providers and their patients
- This person will be responsible for translating compelling initial prototypes into a foundational set of differentiated, high impact ML/AI use cases throughout our platform and across our customer base
- We’re looking for a tastemaker and visionary (staff-level or higher) who can effectively navigate the complexities of our problem space – medical billing– and leverage their technical expertise to identify opportunities where AI- & ML-based solutions can drive impactful, long term business outcomes
- As a key strategic investment for the company and product at a critical moment in our growth, this is a high-visibility, high-ownership role where you’ll be seen as our in-house AI/ML expert and report directly to our Head of Engineering
- Expansively Own Outcomes & Apply AI to Real Problems: Candid’s mission is to use technology to impact healthcare outcomes. The innovations we make have the potential to change patient experience in a meaningful way. You are responsible for Candid delivering on outcomes for both internal teams and external customers through, but not limited to, building AI features into Candid’s platform
- Define & Drive our Technical AI Strategy: Define strategic vision for AI at Candid; identify and drive opportunities on when, where and which AI/ML techniques can deliver long-term business value. Research industry best practices, leverage state-of-the-art technologies and tools to design systems and support the necessary outcomes in a forward looking and responsible manner. Take compelling initial prototypes we’ve built and ensure we have a strong foundation to scale and deploy them across our customer base
- Scale and Unlock New & Existing Products: You will work closely with leadership and cross-functional teams to take ownership of some of our most complex technical challenges: using AI to automate and scale processes like claim submission, resubmission, and workflow optimization. You will drive Candid’s AI roadmap and directly influence our product roadmap across the board to enable Candid’s customers to optimize their RCM operations at scale
- Build AI Infrastructure: Architect the infrastructure that will allow us to leverage AI across every facet of our product. Structure and format our data to better support AI development. Establish rigorous processes for model training, testing, and monitoring—ensuring they are scalable, extensible, and meet our high expectations for security standards
- Collaborate with Leadership, Delivery, Engineering, Product, and Customers: Collaborate with leadership and other stakeholders to understand Candid’s AI needs. Work with product and engineering to understand the long-term product strategy and broader technical architecture
Our take
Healthcare spending in the US medical system has been ballooning for decades. Administration contributes a substantial portion to this, constituting almost three times what other developed countries spend proportionate to their healthcare budget - and taking up valuable physician hours. The detrimental impact this has on the quality and affordability of care has meant solutions are becoming urgent, and Candid Health is contributing a strong one.
The data and AI-driven platform helps healthcare providers automate the process of submitting, chasing, and appealing insurance claims. It’s regularly audited by HIPAA, helping the company dodge the tightening data protection net that’s stunted the progress of some medtech startups. Having passed this obstacle the company is running at modest capacity - the challenge now is to lock in a broader client base, which could prove challenging.
Companies like Change Heathcare and Flobotics, for example, offer automated claims submissions as part of a broader robotic process automation service for medical institutions. It may be that this holistic administrative software proves more attractive for overburdened providers. For now, however, Candid Health is gaining a respectable amount of traction and enjoyed a funding round of $29 million in 2024.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2025
$52.5m
SERIES C
Sep 2024
$29m
SERIES B
Total funding: $97.7m
Company benefits
- Flexible vacation
- Medical, Dental, and Vision
- 401k (currently not matching)
- Learning & Development tools via First Round Capital
Company HQ
Financial District, San Francisco, CA
Leadership
Nick Perry
(CEO & Co-Founder)A human biology grad from Stanford, who started as an Accenture Digital consultant, before taking a role as as the forward deployed engineering lead at Palantir Technologies.
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