Staff Engineer, ServiceUp
Tech Lead
+ Equity
Fleet repair platform
Open for applications
Fleet repair platform
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To replace fragmented, manual repair processes with one connected platform for fleets and repair shops.
Role
Who you are
- 8+ years of software development experience, with 2-3 years directly managing engineers through performance cycles, promotions, and hiring
- Staff-level technical depth. You can lead the hardest piece of work on your team, not just delegate it, with strong opinions on system design, testing, and code quality
- Strong experience across our tech stack (TypeScript, React, NestJS, GraphQL, REST, PostgreSQL, Redis, GCP) or adjacent stacks you can ramp on quickly
- A track record of balancing meaningful IC contribution with people leadership in a player-coach role, without dropping either
- Proven ability to manage complex software projects and deliver impactful results
- Excellent communication and collaboration skills in a remote, async-first environment
- A passion for continuous learning and staying current with emerging technologies
- If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team
What the job involves
- As a Staff Engineer Tech Lead, you will lead a small team of engineers (approximately four direct reports) while continuing to contribute hands-on to the technical direction and delivery of our platform
- This is an explicit player-coach role: roughly half of your time goes into the technical tasks like architecture, implementation, and code review while the other half goes into the growth, performance, and delivery of the people you lead
- You will own several product areas. Your direct reports may or may not be working on the same projects you’re leading. You’ll set the technical direction, make the hard scoping calls, and stay close enough to the code to be credible when you make them
- You will work across our modern stack to build solutions for both external customers and internal teams
- Lead the design and implementation of complex, scalable, and performant software systems as a hands-on contributor on roadmap-critical work
- Manage, mentor, coach, and grow ~4 engineers through weekly 1:1s, clear goals, direct feedback, performance reviews, and career planning
- Own delivery for your projects end-to-end — scoping, sequencing, and shipping with Product and Design partners
- Lead technical discussions, design reviews, and code reviews to ensure engineering excellence
- Contribute to cross-team engineering practices (e.g. code review, incident response, and planning) beyond your own team
- Collaborate across distributed teams using Slack, documentation, and video calls
- Adapt to evolving business needs while maintaining focus on delivering user value
Our take
Vehicles repairs are still managed through a mix of phone calls, emails, spreadsheets, and disconnected repair shops, making it hard for fleets and insurers to track costs and monitor progress. ServiceUp simplifies that process by bringing everything into one platform. From managing repairs and estimates to tracking jobs in real time, it gives customers a single place to oversee the entire repair process.
The platform connects fleets with repair shops, standardizes communication, and gives customers visibility into every job. It also recently expanded into Class 4-8 commercial vehicles, meaning businesses can now manage light, medium, and heavy-duty vehicles through the same system, making it especially useful for mixed fleets.
With the company recently raising $55, bringing its total funding to $70M, showing just how strong demand is for this sort of approach. Now the company plans to expand into new markets and continue developing its platform, putting it in a prime position as fleets increasingly look for more efficient ways to manage repairs.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jul 2025
$55m
SERIES B
Sep 2022
$14.5m
SERIES A
Total funding: $69.5m
Company HQ
Campbell, CA
Leadership
Brett Carlson
(Co-Founder & CEO)Previously founded Betyah and Independent Brokers INC, and acted as Chief Business Officer for Swim.it. Experience as a Consultant for Kinetica, in Sales for Oracle, Resonate Software, Gartner, and Cloudera.
Brett Dashe
(Co-Founder & Head of Revenue)Previously acted as Director of Sales for Snap-File, Senior Account Executive for Box, Enterprise Account Manager for Granicus, and Outside Sales Manager for Hilton. Sits on the Board for Dash Data.
Javier Muniz
(CTO)Previously co-founded and acted as CTO for Granicus. Experience as Executive Advisor for PrimeGov, Senior Vice President of Engineering for Crownpeak, Software Engineer for Brodia, and Tools Engineer for WebTV Networks and Microsoft Corporation.
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