Staff Engineer, ServiceUp
Tech Lead
+ Equity
Car management platform
Be an early applicant
Car management platform
21-100 employees
Be an early applicant
+ Equity
21-100 employees
Company mission
To create the best experience in car repair while empowering the 200,000+ independent auto shops to build stronger relationships with their customers and compete in the new economy.
Role
Who you are
- 8+ years of software development experience, with 2-3 years directly managing engineers through performance cycles, promotions, and hiring
- Staff-level technical depth. You can lead the hardest piece of work on your team, not just delegate it, with strong opinions on system design, testing, and code quality
- Strong experience across our tech stack (TypeScript, React, NestJS, GraphQL, REST, PostgreSQL, Redis, GCP) or adjacent stacks you can ramp on quickly
- A track record of balancing meaningful IC contribution with people leadership in a player-coach role, without dropping either
- Proven ability to manage complex software projects and deliver impactful results
- Excellent communication and collaboration skills in a remote, async-first environment
- A passion for continuous learning and staying current with emerging technologies
- If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team
What the job involves
- As a Staff Engineer Tech Lead, you will lead a small team of engineers (approximately four direct reports) while continuing to contribute hands-on to the technical direction and delivery of our platform
- This is an explicit player-coach role: roughly half of your time goes into the technical tasks like architecture, implementation, and code review while the other half goes into the growth, performance, and delivery of the people you lead
- You will own several product areas. Your direct reports may or may not be working on the same projects you’re leading. You’ll set the technical direction, make the hard scoping calls, and stay close enough to the code to be credible when you make them
- You will work across our modern stack to build solutions for both external customers and internal teams
- Lead the design and implementation of complex, scalable, and performant software systems as a hands-on contributor on roadmap-critical work
- Manage, mentor, coach, and grow ~4 engineers through weekly 1:1s, clear goals, direct feedback, performance reviews, and career planning
- Own delivery for your projects end-to-end — scoping, sequencing, and shipping with Product and Design partners
- Lead technical discussions, design reviews, and code reviews to ensure engineering excellence
- Contribute to cross-team engineering practices (e.g. code review, incident response, and planning) beyond your own team
- Collaborate across distributed teams using Slack, documentation, and video calls
- Adapt to evolving business needs while maintaining focus on delivering user value
Our take
Despite $150 billion being spent on auto repair each year, the industry is fragmented. ServiceUp is making car maintenance more convenient by connecting consumers, via its app, to an expert car care advocate who manages the entire repair process.
The autotech company has plans to be an all-in-one platform for car maintenance, offering a unique model that essentially brings the ease of food delivery to the auto repair industry. Its innovative service is seeing success, notably growing its revenue by 20% month-over-month in its founding year, and has built out its repair network to over 150 auto shops across multiple US states.
Already, the market response has been strong. ServiceUp will only strengthen as it uses its 2022 Series A funding to accelerate expansion into new markets, invest in machine learning and artificial intelligence capabilities, product and business development, and expand field operations.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jul 2025
$55m
SERIES B
Sep 2022
$14.5m
SERIES A
Total funding: $69.5m
Company HQ
Los Gatos, CA
Leadership
Brett Carlson
(CEO)Previously founded Betyah and Independent Brokers INC, and acted as Chief Business Officer for Swim.it. Experience as a Consultant for Kinetica, in Sales for Oracle, Resonate Software, Gartner, and Cloudera.
Brett Dashe
(Head of Revenue)Previously acted as Director of Sales for Snap-File, Senior Account Executive for Box, Enterprise Account Manager for Granicus, and Outside Sales Manager for Hilton. Sits on the Board for Dash Data.
Javier Muniz
(CTO)Previously co-founded and acted as CTO for Granicus. Experience as Executive Advisor for PrimeGov, Senior Vice President of Engineering for Crownpeak, Software Engineer for Brodia, and Tools Engineer for WebTV Networks and Microsoft Corporation.
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