Forward Deployed Engineer, Thoughtful AI
$140-190k
+ Equity participation: Employee Stock Options
AI operating system for healthcare RCM teams
Open for applications
AI operating system for healthcare RCM teams
21-100 employees
Open for applications
$140-190k
+ Equity participation: Employee Stock Options
21-100 employees
Company mission
Tto fix the U.S. healthcare system.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
- Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant
- Proficiency in Python and strong software development fundamentals knowledge
- Experience with APIs, web services, and integration of complex systems
- Familiarity with cloud platforms and deployment tools
- Understanding of AI/ML concepts and their practical applications in business solutions
- Excellent problem-solving skills with a keen attention to detail
- Strong communication skills, capable of conveying technical concepts to diverse audiences
Desirable
- Experience with healthcare IT systems, knowledge of HIPAA regulations, and understanding of healthcare data standards
- Passionate about delivering exceptional service and exceeding customer expectations
- Comfortable working in fast-paced environments and adapting to changing customer needs
- Eager to explore new technologies and methodologies to enhance deployment processes
- Ability to work effectively within cross-functional teams and contribute positively to team dynamics
What the job involves
- As a key member of our team, you will bridge the gap between our advanced AI technologies and the operational needs of our healthcare customers
- You will work directly with healthcare providers to deploy and integrate our solutions, tailoring them to meet unique challenges and ensuring they deliver maximum value
- Your efforts will empower healthcare organizations to operate more efficiently, ultimately improving patient care
- Collaborate: Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team
- Build: Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases
- Deploy: Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems
- Support: Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance
Application process
- Required Technical Exercise – Submissions Without This Component Will Not Be Considered:
- Please spend no more than 20 minutes completing a quick coding exercise by following the instructions here
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Insights
12% employee growth in 12 months
Company
Company benefits
- Robust Medical/Dental/Vision plans with Employer supported premiums
- Quarterly Company get-togethers
- Gym/Health Perks
- Early employee equity
- Getting your hands dirty at the ground level
- PTO (Sabbatical after 4 years)
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Our take
Staffing is one of the most expensive contributors to business operation expenses, leading OpEx teams to minimize workforce sizes to cut costs. However, this often results in unfilled roles leading to larger workloads for employees, a sacrifice that can lead to lower-quality work and expensive errors.
Thoughtful develops bespoke back office automation bots, allowing businesses to hire bots that are specifically designed to automate their tasks and workflows. After onboarding, the company monitors and provides reports on the performance of each bot, allowing clients to see the value of each bot and whether adjustments are needed.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms, whereas Thoughtul’s bots are uniquely designed to emulate a position that would otherwise be staffed by a human. The company claims that its bots can help OpEx teams minimize staffing costs and optimize workflows whilst preventing any risk associated with cost cutting.
Freddie
Company Specialist at Welcome to the Jungle