Forward Deployed Engineer, Smarter Technologies
$140-190k
+ Equity participation: Employee Stock Options
AI operating system for healthcare RCM teams
Job no longer available
AI operating system for healthcare RCM teams
1001+ employees
Job no longer available
$140-190k
+ Equity participation: Employee Stock Options
1001+ employees
Company mission
To fix the U.S. healthcare system.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
- Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant
- Proficiency in Python and strong software development fundamentals knowledge
- Experience with APIs, web services, and integration of complex systems
- Familiarity with cloud platforms and deployment tools
- Understanding of AI/ML concepts and their practical applications in business solutions
- Excellent problem-solving skills with a keen attention to detail
- Strong communication skills, capable of conveying technical concepts to diverse audiences
Desirable
- Experience with healthcare IT systems, knowledge of HIPAA regulations, and understanding of healthcare data standards
- Passionate about delivering exceptional service and exceeding customer expectations
- Comfortable working in fast-paced environments and adapting to changing customer needs
- Eager to explore new technologies and methodologies to enhance deployment processes
- Ability to work effectively within cross-functional teams and contribute positively to team dynamics
What the job involves
- As a key member of our team, you will bridge the gap between our advanced AI technologies and the operational needs of our healthcare customers
- You will work directly with healthcare providers to deploy and integrate our solutions, tailoring them to meet unique challenges and ensuring they deliver maximum value
- Your efforts will empower healthcare organizations to operate more efficiently, ultimately improving patient care
- Collaborate: Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team
- Build: Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases
- Deploy: Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems
- Support: Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance
Application process
- Required Technical Exercise – Submissions Without This Component Will Not Be Considered:
- Please spend no more than 20 minutes completing a quick coding exercise by following the instructions here
Our take
The triple threat of manual processes, error rates and fragmented revenue cycles places healthcare companies under considerable pressure, and means the market loses billions in revenue every year. This amounts to less time for patients and lower-quality back-end work. Smarter Technologies is redefining the healthcare revenue cycle through automation and AI tools.
Smarter Technologies helps healthcare companies automate admin and financial workflows, providing AI agents and insights that optimise efficiency and patient experiences. Founded from a merger of four companies - Thoughtful AI, Access Healthcare, SmarterDx and Pieces - the company combines the focused tech capabilities of these four entities into one of the first healthcare-efficiency dedicated automation and insights platforms.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms. Smarter's solutions cover a range of backend workflows, including payments, accounts receivable and utilisation management, all of which integrate seamlessly into preexisting stacks. The merger in 2025 combined New Mountain Capital-backed companies, savvily melding the quartet of independent tech talents into a seamless solution to one of healthcare's most pressing problems.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Company HQ
Dallas Downtown Historic District, Dallas, TX
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