Forward Deployed Engineer, Thoughtful AI
$140-190k
+ Equity participation: Employee Stock Options
AI operating system for healthcare RCM teams
Open for applications
AI operating system for healthcare RCM teams
21-100 employees
Open for applications
$140-190k
+ Equity participation: Employee Stock Options
21-100 employees
Company mission
Tto fix the U.S. healthcare system.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
- Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant
- Proficiency in Python and strong software development fundamentals knowledge
- Experience with APIs, web services, and integration of complex systems
- Familiarity with cloud platforms and deployment tools
- Understanding of AI/ML concepts and their practical applications in business solutions
- Excellent problem-solving skills with a keen attention to detail
- Strong communication skills, capable of conveying technical concepts to diverse audiences
Desirable
- Experience with healthcare IT systems, knowledge of HIPAA regulations, and understanding of healthcare data standards
- Passionate about delivering exceptional service and exceeding customer expectations
- Comfortable working in fast-paced environments and adapting to changing customer needs
- Eager to explore new technologies and methodologies to enhance deployment processes
- Ability to work effectively within cross-functional teams and contribute positively to team dynamics
What the job involves
- As a key member of our team, you will bridge the gap between our advanced AI technologies and the operational needs of our healthcare customers
- You will work directly with healthcare providers to deploy and integrate our solutions, tailoring them to meet unique challenges and ensuring they deliver maximum value
- Your efforts will empower healthcare organizations to operate more efficiently, ultimately improving patient care
- Collaborate: Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team
- Build: Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases
- Deploy: Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems
- Support: Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance
Application process
- Required Technical Exercise – Submissions Without This Component Will Not Be Considered:
- Please spend no more than 20 minutes completing a quick coding exercise by following the instructions here
Our take
Staffing is one of the most expensive contributors to business operation expenses, leading OpEx teams to minimize workforce sizes to cut costs. However, this often results in unfilled roles leading to larger workloads for employees, a sacrifice that can lead to lower-quality work and expensive errors.
Thoughtful develops bespoke back office automation bots, allowing businesses to hire bots that are specifically designed to automate their tasks and workflows. After onboarding, the company monitors and provides reports on the performance of each bot, allowing clients to see the value of each bot and whether adjustments are needed.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms, whereas Thoughtul’s bots are uniquely designed to emulate a position that would otherwise be staffed by a human. The company claims that its bots can help OpEx teams minimize staffing costs and optimize workflows whilst preventing any risk associated with cost cutting.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Company benefits
- Robust Medical/Dental/Vision plans with Employer supported premiums
- Quarterly Company get-togethers
- Gym/Health Perks
- Early employee equity
- Getting your hands dirty at the ground level
- PTO (Sabbatical after 4 years)
Company values
- Experiment always - Don’t let the fear of failure hold you back from doing incredible, original work. We don’t expect perfection on the first swing, just the willingness to keep going until we get it right. It takes grit, a lot of experimentation, and failing fast to optimize learnings
- Do less, deliver more - We focus on doing the right things, not all things. Focus on work that creates an outsized impact for our customers and team. We practice ruthless prioritization and intentionally make trade-offs that best serve our customers and mission
- We are givers - We put our customers and our team ahead of our personal ambitions. We intentionally give without condition in the spirit of advancing our mission. We won’t succeed with a “gimme” culture, but we will win as a team of endless baton-passers who support each other until the race is won
- Be ALL in - We make outsized bets to earn outsized returns for our customers, fellow colleagues, investors and stakeholders. If something critical is broken, we work relentlessly to not only fix it but solve the core issue using first-principles thinking. We obsess everyday to advance the mission and plan on building a durable, resilient 100+ year old company
- Expect to WIN - Winning is the outcome of compounding wins every moment, day, month and year. We are disciplined executors that strive to achieve mastery in everything we do. We win with grace and help elevate everyone around us. We are market makers and leaders
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
Alex Zekoff
(CEO)Co-founder and CEO of Like Wallet from 2017 to 2018. Experience as Lead Process Automation Engineer for Deloitte Consulting.
Dan Parsons
(CPO)Experience as CEO of ORA Interactive. Co-founder and CEO of DRYV from 2014 to 2018.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 16 more jobs at Thoughtful AI