Senior Manager of Revenue Operations, Omada Health
$136-195.5k
Salary dependent on location + Generous annual cash bonus + Equity grants + Employee stock purchasing plan (ESPP)
More information about location
A digital-first chronic care provider
Posted today
A digital-first chronic care provider
501-1000 employees
Posted today
$136-195.5k
Salary dependent on location + Generous annual cash bonus + Equity grants + Employee stock purchasing plan (ESPP)
More information about location
501-1000 employees
Company mission
To inspire lasting health changes that change lives.
Role
Who you are
- You have built or optimized multi-stage funnels across systems and teams, bringing structure to ambiguous, fragmented data through strong data modeling, systems thinking, and stakeholder influence
- You ship. A strong bias toward action; you move work from analysis to decision to completion on time with clear milestones, flagging timeline changes before they impact stakeholders
- You lead with the “so what.” You distill complexity into a clear takeaway, business impact, and recommended action—enabling decisions rather than further exploration—and resist unnecessary metric complexity
- You prioritize ruthlessly. You scope tightly, focus on the highest-impact work, and decline or defer lower-value requests rather than spreading effort thin
- You create clarity for others. You drive discussions to decisions, owners, and next steps, bring proposed paths forward rather than escalating ambiguity, and own business outcomes end-to-end
- You build with the field, not just for it. You incorporate frontline intelligence so the people who use your models trust and adopt them
- 7+ years in Revenue Operations, Growth Operations, or Analytics within complex, multi-system environments
- Experience building and optimizing end-to-end funnels (B2B2C, marketplace, healthcare, or lifecycle marketing preferred)
- Proven ability to deliver decision-ready analyses on time and translate complex data into clear recommendations for executive audiences
- Strong judgment in balancing analytical rigor with speed, defining scope, and knowing when insights are actionable
- Demonstrated success driving cross-functional alignment and influencing stakeholders independently
- Strong analytical skills (Excel, BI tools; SQL a plus) with expertise in funnel metrics, conversion analysis, and operating models
- Experience partnering with Customer Success, Sales, or Growth teams to drive behavior change and improve business outcomes
- Experience with healthcare data, eligibility files, or similar data ingestion workflows preferred
What the job involves
- Join our Revenue Operations team as the business partner to our growing Customer Success organization. You'll own the end-to-end B2B2C enrollment funnel—from eligibility through outreach to member enrollment—building the data, metrics, and operating cadence that drive measurable growth
- This is a senior, outcomes-focused role. Success means turning complex data into clear recommendations, moving work from analysis to action, and driving cross-functional alignment to deliver results
- Own enrollment funnel reporting across eligibility, outreach, and member conversion
- Build and maintain a unified data model linking B2B customer activity to B2C member outcomes, standardizing funnel stages, metrics, and attribution
- Identify and resolve data gaps, system disconnects, and process inefficiencies limiting enrollment visibility
- Develop dashboards and insights that help CSMs and leaders improve funnel health, outreach performance, and conversion
- Lead stakeholder reviews with clear recommendations, decisions, owners, and next steps
- Partner with field teams to build practical analytics that incorporate frontline insights and drive adoption
- Collaborate across Operations, CSM, Marketing, and Engineering to improve data quality, integrations, and reporting
- Establish operating rhythms to track funnel performance, drive accountability, and enable continuous improvement
- Lead Customer Success annual planning, including capacity, territories, quotas, incentives, roadmaps, and targeting
Our take
Health tracking apps help people to analyse their health data and provide passive notifications and reminders based on their activities. However, these notifications are easy to ignore and do not have any form of medical authority.
Omada Health offers various virtual health programs that cover areas such as diabetes, weight management and hypertension. As opposed to receiving notifications based on their health, Omada shares real-time health data with both patients and healthcare professionals to increase commitment levels to health tracking apps.
The startup claims that this human-interaction from healthcare professionals within a health tracking framework increases the likelihood of a positive outcome by 250%. Omada currently uses more than a billion data points recorded from 550,000 patients, aiming to use this data to broaden strategies within medical communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Feb 2022
$192m
SERIES E
May 2020
$57m
LATE VC
Total funding: $448.8m
Company benefits
- Remote first
- Flexible vacation
- Wellness days
- Parental leave
- Omada program
- Resources to thrive
- Meeting-free days
Company HQ
Financial District, San Francisco, CA
Leadership
Adrian James
(Co-Founder & Member of the Board of Directors)Studied Mechanical Engineering at Stanford. Was a Mechanical Engineer with Risse Racing, Edge Innovations, and Plantas Eolicas. Worked at IDEO for over 9 years, leaving as Domain Lead. Is a Board Member of Moving Analytics.
Sean Duffy
(Co-Founder & CEO)Studied Neuroscience at Columbia, and MBA in Healthcare from Harvard. Was a Nurse Assistant at Straub Hospital. Worked at Google for 2 years in People Analytics. Was a Health & Wellness Domain Specialist at IDEO. Editor of Medgadget for 4 years. Current Founder of Excel Everest.
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