Solution Engineer, Salesforce

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred
• Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratch
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
• Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base
• Strong written, verbal, and whiteboard communication skills—able to engage C-suite primes executives and hands-on delivery engineers with equal fluency
• Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple complex pursuits simultaneously
• U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred
• Ability to travel domestically, including to customer sites, military installations, and industry events
• B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience

Desirable

• We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just present
• You'll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof-of-concept environments that move programs from interest to commitment
• Agentic AI is core to how we're positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe them
• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity
• Map customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environments
• Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline development
• Build reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patterns
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing