Principal CX/UX Designer, Wolters Kluwer

API Developer Platform

$133.4-238.4k

+ Bonus

REST API

Expert level

Austin

Chicago

More information about location

2+ days a week in office

AI-powered solutions for professionals

Be an early applicant

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Be an early applicant

$133.4-238.4k

+ Bonus

REST API

Expert level

Austin

Chicago

More information about location

2+ days a week in office

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To empower professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Job

Company

Role

Who you are

Experience: 10+ years in UX or product design leading complex B2B, enterprise, or developer platform products, with a portfolio that shows measurable impact
Developer Experience: Proven experience leading the design of APIs, developer portals, SDKs, or documentation
Technical Fluency: Working knowledge of API concepts such as REST, authentication, and error handling, and the credibility to shape decisions with engineers
Interaction Design and Prototyping: Expert in information architecture, user flows, and high fidelity prototypes (leveraging code and ai tools) for complex technical workflows
User Research: Deep experience leading research that shapes product strategy, from developer interviews to usability testing and data analysis
Design Systems: Experience defining scalable patterns and standards adopted across multiple teams
Influence and Mentorship: Proven ability to influence executives and technical leaders, set direction across teams, and mentor designers at every level

What the job involves

As a Principal CX/UX Designer for the Tax & Accounting API Developer Platform, you will lead the design of the experiences developers use to discover, evaluate, integrate, and operate our APIs
You will make complex technical and tax and accounting capabilities clear and dependable across API contracts, documentation, developer portals, SDKs, and AI workflows. As a senior individual contributor, you will stay close to the work and lead through influence across Product, Engineering, and senior leadership
You will report to the Director, CX/UX Design
DXG | UX/CX COE and work under the leadership of the VP, User Experience Design
This role is a part of DXG | UX/CX COE Wolters Kluwer DXG U.S., Inc. (Tax & Accounting)
Lead the design vision and strategy for the API Developer Platform, including APIs, developer portals, documentation, SDKs, and AI tools
Partner with Product and Engineering early to shape API contracts and roadmap decisions around real developer scenarios
Lead research with developers, administrators, and partners, and validate designs through prototypes and usability testing
Design the full developer journey, from discovery and authentication to the first successful API call, debugging, and monitoring
Drive consistent API patterns across the design organization, including documentation, code examples, errors, and permissions
Partner with engineers through implementation and iterate based on real usage
Define and track measures such as time to first successful API call, adoption, and developer satisfaction
Use AI tools thoughtfully to speed up research and prototyping while keeping people accountable for decisions
Influence senior stakeholders and build alignment across product and organization lines on a durable, developer centered platform experience
Mentor designers and raise technical design fluency across the team

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Stacey Caywood

(CEO & Chair of the Executive Board)

Stacey has been part of Wolters Kluwer since 1992, previously serving as the CEO of Wolters Kluwer Health and Wolter Kluwer Legal & Regulatory. They stepped into the role of CEO in early 2026.

Salary benchmarks

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