Inbound Sales Development Representative, LaunchDarkly
$86.7-119.2k
+ Restricted Stock Units
Feature management for software teams
Be an early applicant
Feature management for software teams
501-1000 employees
Be an early applicant
$86.7-119.2k
+ Restricted Stock Units
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America
- At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment
- A demonstrated record of setting goals, taking ownership, and delivering measurable results
- Experience communicating with customers, prospects, or other external audiences
- Strong judgment and the ability to operate independently
- Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders
What the job involves
- You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs
- This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline
- Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression
- Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers
- Own follow-up for event leads, adapting outreach based on the person, account, and engagement history
- Research and proactively engage targeted accounts that show meaningful engagement and buying intent
- Convert qualified interest into sales-ready meetings and opportunities for Account Executives
- Execute coordinated outreach across phone, email, LinkedIn, and other approved channels
- Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce
- Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion
- Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
Demonstrating its value to businesses, the platform is used by the likes of IBM, Intuit and Atlassian. Recently it has seemed to focus on further scaling its growth as it develops towards being a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Co-founder, Executive Chair & CEO)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(Co-founder & CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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