Chief of Staff, BigTime Software
$150-170k
+ Annual bonus
More information about location
2+ days a week in office
Real-time insight for professional services
Posted today
Real-time insight for professional services
101-200 employees
Posted today
$150-170k
+ Annual bonus
More information about location
2+ days a week in office
101-200 employees
Company mission
To be the engine behind the greatest professional services firms on the planet.
Role
Who you are
- 5+ years of business strategy experience, ideally within a high growth environment (experience in Professional Services is a plus)
- Master’s Degree in Business Administration or related field preferred; BA/BS required
- 3+ years’ proven track record of effectively interacting with executive teams and senior management
- Extensive program/project management experience
- Able to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities
- Financial prowess and ability to create budgets, models, etc
- Proven ability to partner with key stakeholders, drive accountability and collaboration
- Highest level of integrity and management of confidential information
- Problem solving mentality with proven ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner
- Strong verbal, written and presentation skills with influence across multiple levels and multiple functions of an organization
- 25% travel expected
- Strategic Decision Making; The ability to develop a long-term vision and plan for the organization, and to make decisions that align with that vision. The ability to make tough decisions, often with limited information and in complex situations, and to consider the potential impact of those decisions on the organization. Staying focused on goals
- Innovation & Change Management; The ability to anticipate and navigate change within the organization, and to lead others through transitions. Strong understanding of need for change in high-growth environment. The ability to think creatively and to foster a culture of innovation within the organization. Willingness to think outside of the box and try new strategies
- Communication; The ability to communicate effectively with all stakeholders, both verbally and in writing. Ability to adapt communication style to different audiences. Ability to deliver compelling executive-level presentations, including board level presentations, story telling through the utilization of business and data insights
- Emotional Intelligence; The ability to understand and manage one's own emotions and those of others. Ability to use that understanding to build strong relationships and influence others. The ability to empathetically give feedback and execute Radical Candor as needed
- Team Building & Leadership; The ability to build and lead high-performing teams. Ability to develop and coach team members to reach their full potential. The ability to create an environment of collaboration and support on the team and foster a sense of safety. Service leadership skills. Sharing power, putting the needs of others first and helping people develop and perform as highly as possible
- Operational Acumen; Making data-driven decisions. The ability to establish KPIs effectively. Tying operations to numbers. Objectively evaluate team performance using healthy metrics. The ability to understand and manage financial resources effectively and to make sound financial decisions for the organization
What the job involves
- BigTime Software is looking to add a vital Chief of Staff position, reporting directly to our CEO
- You will work closely with other members of the executive team. You will support and drive the execution of the business strategy – from leading change initiatives to preparing materials for the board of directors
- This individual will play a key part in driving efficiencies in key areas of the business, ensuring key priorities are on track to succeed
- The person in this role will be responsible for providing analytical support, consulting, and cross-functional implementation leadership
- As the Chief of Staff, you will gain hands-on experience in how to run a software company with two leading private equity partners at your back
- The Chief of Staff role has tremendous career growth opportunities with exposure into all facets of the business
- Lead cross-functional, high-impact projects and provide analytical support as directed by the CEO
- Operate with a data driven mindset to establish KPIs to measure team performance
- Drive a culture of excellence through project execution
- Work with and coordinate among functional executives on cross-company projects
- Act as portfolio company point of contact for interactions with Vista Equity Partners and Vista Consulting Group, including support and reporting on all strategic initiatives
- Implement, coordinate, and measure software practices across all functional areas
- Manage and complete the successful implementation of strategic initiatives that enable revenue growth and accelerate company profitability and efficiency
- Determine, track, and report metrics that measure `the successful implementation of various strategic projects and initiatives
- Support key post-M&A integration activities
- Execute special projects for CEO as needed
Our take
Time is a valuable asset for any business, but recording and invoicing it manually can prove cumbersome, especially at scale. This is the reason why many companies turn to professional service automation (PSA) tools, such as that offered by BigTime Software.
The company offers a cloud-based suite of practice management tools that allows professional services – from accountants to architects – to track, manage and invoice their time. The platform also provides services in other areas, such as allowing companies to schedule employees and manage their projects.
In 2022, BigTime Software acquired Projector, a leader in the PSA space, combining Projector's functionality with BigTime's scale of operation. It has also now acquired WorkRails, which stenghtens its CPQ and workflow automation capabilities. Both these moves showcase the company's determination to expand its value to remain a strong force in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$100m
GROWTH EQUITY VC
May 2019
$14m
SERIES B
Total funding: $116.7m
Company benefits
- Opportunities for Advancement
- Generous Time Off & Holidays
- 401(k) Savings Plan + Match
- Ongoing Training & Learning
- Wellness Benefits
- Paid Parental Leave
- Weekly Lunch Stipend
- Company Paid Health, Dental, & Vision
- Hybrid/Flexible Work Environment
- Company Outings & Team Offsites
Company values
- Respect your team
- Own it
- Respect the customer
- Stretch
- Always add value
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Brian Saunders
(Founder & Executive Chair)Former CEO of the company. Previously CEO of DaVinci Software, a strategy and consulting firm that focused on internet-based products and services.
Don India
(CEO)Member of the Board of Directors at RadarFirst, where they were CEO for 3.5 years. Formerly CRO at RDC, and held several roles including VP at IBM.
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