Solutions Engineer, Darktrace
Expansion
AI cybersecurity solutions
Open for applications
AI cybersecurity solutions
1001+ employees
Open for applications
1001+ employees
Company mission
To free the world from cyber disruption.
Role
Who you are
- Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS)
- Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures
- Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments
- Proven ability to expand accounts, design solutions, and influence stakeholders
- Strong communication, analytical, and consultative selling skills
- Fundamental understanding of AI technologies (LLM, ML, NLP)
- Bachelor’s degree or higher preferred (or equivalent experience)
- Relevant Cloud, Security, and/or AI certifications are a plus
What the job involves
- As a Solutions Engineer on the Expansion Team, you will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers, leading the technical expansion process through discovery, solution alignment, use case development, and value realization
- As a trusted technical advisor, you will shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle
- Through deep technical engagement and strong stakeholder relationships, you will help customers strengthen cyber resilience, expand platform utilization, and maximize the impact of Darktrace across their environments
- Lead technical strategy for upsell, cross-sell, and renewals
- Identify expansion opportunities, risks, and technical whitespace
- Build long-term credibility with Security, IT, and Cloud stakeholders
- Conduct ongoing discovery of customer environments, threats, and adoption gaps
- Translate insights into new use cases and expansion opportunities (MEDDPICC)
- Align solutions to business outcomes, ROI, and success metrics
- Expand and optimize deployments across all of Darktrace’s core platform products and cross-platform products
- Design scalable solutions across hybrid, multi-cloud, and existing security stacks (SIEM, SOAR, EDR, NGFW)
- Advise on integrations, performance, and architectural trade-offs
- Uncover and align solutions to SOC workflows (triage, investigation, response)
- Reduce alert fatigue and improve analyst efficiency
- Advance customers toward proactive, AI-driven security operations
- Engage technical and executive stakeholders with tailored messaging
- Translate capabilities into business value (ROI, efficiency, risk reduction)
- Influence decisions through consultative, insight-driven conversations
- Partner with AEs on opportunity qualification, deal strategy, and forecasting
- Support account planning, QBRs, and prioritization of high-impact initiatives
- Work with Customer Success, Professional Services, Support, Product, and Engineering
- Drive adoption, resolve challenges, and provide product feedback
Our take
With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.
By utilising machine learning algorithms, Darktrace allows businesses to combat a wide range of cyber threats, from data breaches to insider attacks. This safeguards their digital assets and helps them maintain operational resilience.
The company's 2024 acquisition by private equity giant Thoma Bravo marks a significant milestone in its journey. The acquisition provides Darktrace with access to a strong financial partner and deep software sector expertise, positioning it to further enhance its capabilities as a leading AI cybersecurity business.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2018
$50m
SERIES E
Jul 2017
$75m
SERIES D
Total funding: $230.5m
Company HQ
Cambridge, UK
Leadership
Jack Stockdale
(CTO)Co-founded Darktrace in 2013 and has served as the CTO since.
Edward Jennings
(President & CEO)Previously CEO of QuickBase, COO Mimecast and was the Chief Marketing Officer at Veracode.
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