Senior Director of Revenue Operations, CommerceIQ
$190-238k
+ Stock options + Potential discretionary bonuses
5 days a week in office (Mountain View, CA)
Machine learning and automation platform
Be an early applicant
Machine learning and automation platform
501-1000 employees
Be an early applicant
$190-238k
+ Stock options + Potential discretionary bonuses
5 days a week in office (Mountain View, CA)
501-1000 employees
Company mission
CommerceIQ's mission is to empower brands to move from analog to algorithms.
Role
Who you are
- 10–15+ years in Revenue Operations, Sales Operations, or GTM Strategy roles; 5+ years leading teams
- Experience in SaaS, retail ecommerce, or CPG-adjacent technology strongly preferred
- Demonstrated ability to scale GTM processes in a high-growth environment
- Expert in Salesforce and modern RevOps tooling; strong modeling, BI, and systems knowledge
- Exceptional verbal and written communication, with a track record of influencing senior executives
- Ability to thrive in a fast-paced, ambiguous environment while staying grounded in data
What the job involves
- The Senior Director of Revenue Operations is a critical leadership role responsible for architecting and optimizing the end-to-end revenue engine across Sales, Customer Success, Marketing, and Partnerships
- This leader will enable predictable growth, ensure operational rigor, drive cross-functional alignment, and provide the analytical insights required to support strategic decisions at the executive level
- You will work closely with senior GTM leadership to craft strategy, diagnose business performance, deploy scalable processes, and operationalize programs that help CommerceIQ win in the CPG and retail ecommerce ecosystem
- Partner with GTM and Finance leadership to own annual and quarterly revenue planning, including segmentation, quota design, headcount modeling, and territory frameworks
- Use deep strategic problem-solving to identify growth opportunities, evaluate trade-offs, and shape GTM strategy based on customer needs and predictable value delivery
- Build multi-threaded executive alignment with VP-level stakeholders to drive strategic decision-making across the revenue engine
- Own the GTM systems architecture (Salesforce, CPQ, CS tools, marketing automation) and ensure scalability, hygiene, and adoption
- Implement workflows, playbooks, forecasting, and pipeline processes to standardize execution across teams
- Drive automation and data integrity to increase productivity and insight-driven decision-making
- Lead weekly, monthly, and quarterly business reviews to surface insights, track performance, and ensure accountability
- Operate as the subject matter expert for revenue analytics—customer segmentation, product attach, renewals, churn, pricing, and cohort revenue analysis
- Partner with sales leaders to coach and improve deal qualification and forecasting
- Partner closely with Customer Success to run renewal forecasting, track customer sentiment metrics, and ensure revenue retention health
- Establish commercial policies, pricing guardrails, and approval workflows to improve deal quality and velocity
- Provide executive-ready deal reviews and support complex negotiations—upsell, cross-sell, and renewals—modeling value equations to influence outcomes
- Partner with Marketing, Finance, and Customer Success to align strategic initiatives and ensure execution against customer outcomes
- Lead without authority—mobilize cross-functional teams to drive adoption, consistency, and performance across the GTM organization
Our take
CommerceIQ is an omnichannel eCommerce management platform that leverages machine learning, analytics and automation to increase user sales. By deriving and aggregating in-depth insights from sales, marketing, and competitor intelligence data, its software then generates recommendations and automates actions to fuel growth.
Having started out primarily on Amazon where it’s now an Advertising Partner - partially due to CEO Guru Hariharan’s previous with the online retail giant - the company has since expanded to cover Instacart, Target and Walmart, and has recorded exponential growth in recent years, with both revenue and customers doubling in 2021. Kellogg’s, Nestle, Colgate and Whirlpool are all customers, a fact which would have contributed to a recent investment boost.
Not long ago, CommerceIQ joined the unicorn club and is investing its 2022 capital into accelerating the development of its unified retail eCommerce management platform. With the worldwide eCommerce growth expected to hit $7.4 trillion by 2025, and the company’s position as an aid for legacy companies rather than a disruptor, further success looks increasingly likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$115m
SERIES D
Jun 2021
$60m
SERIES C
Total funding: $195.5m
Company benefits
- Learning & Development - Growth is important. That’s why we provide a dedicated learning budget to support your growth and development
- Competitive Pay - Come join our team and you’ll receive a generous benefit package that takes care of your family and you, including Medical, Vision, and Dental insurance, a 401K and more
- Equity - At CommerceIQ, you’ll have skin in the game with our equity awards. When we win, you win
- Unlimited PTO - We believe in creating an environment that helps you be your absolute best, whether it means taking a break to climb Mt. Rainier or pampering yourself on a cruise
- Work/Life Balance - Every last Friday of the month is off! We know there is a time to work and there is a time to leave work behind. At CommerceIQ, we offer flexible hours
Company HQ
Mountain View, CA
Leadership
Guru Hariharan
(CEO)Started out as a Researcher at IBM. Was Manager of Amazon Seller Services and Director and GM of Global Marketplace Experience at eBay.
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