Fraud Operations Intern, Robinhood
Summer 2027
$26 USD p/hr
3+ days a week in office
Commission-free stock trading & investing app
Open for applications
Commission-free stock trading & investing app
1001+ employees
Open for applications
$26 USD p/hr
3+ days a week in office
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028
- Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud
- Strong analytical and problem-solving skills with the ability to independently make sound decisions on potentially fraudulent cases
- Effective written and verbal communication skills with strong attention to detail
- Experience collaborating with cross-functional teams, such as product, engineering, legal, compliance, or financial crimes
What the job involves
- We are building an elite team, applying frontier technologies to the world’s biggest financial problems
- We’re looking for bold thinkers
- Sharp problem-solvers
- Builders who are wired to make an impact
- Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers
- We’re a high-performing, fast-moving team with ethics at the center of everything we do
- Expectations are high, and so are the rewards
- The Fraud Investigation team’s mission is to ensure Robinhood customers have swift identification and resolution of fraud-related issues
- We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status
- We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company's financial health
- As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm
- As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis
- Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools
- Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies
- Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders
- Document the rationale and determination for each alert and submit referrals to other Robinhood teams where necessary
- Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Since then, expectations have continued to evolve, with investors looking not just to lower costs, but for simpler tools, clearer information, and guidance that makes the market easier to understand.
Robinhood was built to meet those changing expectations, designed from the start as a mobile-first platform that makes investor more accessible and less intimidating for people at every stage of their financial journey. Through its app, users can trade stocks and other financial instruments while benefiting from a clean interface and built-in educational support, helping them move from curiosity to confidence without unnecessary complexity.
Recently, Robinhood has strenghtned its impact too, particularly in the UK. With the launch of AI-powered Digests within its Robinhood Cortex assistant that helps users understand what's driving stock movements in plain English, while upcoming options trading and expanded educational resources add flexibility and depth. Together, these steps position Robinhood as a platform evolving alongside its users, blending technology and education to stay ahead in an ever-changing investment landscape.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Vlad Tenev
(Co-Founder, CEO & Chairman)Studied Mathematics at Stanford University, where they met Baiju. Dropped out of a PhD to start Robinhood. Alongside Robinhood, Vlad is also the co-founder and Executive Chairman of Harmonic.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their Vlad and co-founded Robinhood in 2012. Baiju is also the Founder and CEO of Aetherflux.
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