Strategic Program Manager, Fictiv
$105-150k
More information about location
Global manufacturing and supply chain company
Open for applications
Global manufacturing and supply chain company
201-500 employees
Open for applications
$105-150k
More information about location
201-500 employees
Company mission
To simplify sourcing for customer manufacturing.
Role
Who you are
- Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering
- 5+ years of experience managing projects/ programs in fast-paced engineering or manufacturing environments
- Hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities
- Expertise in one or more manufacturing processes, such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly
- Customer-Facing Experience to lead complex, consultative technical sales engagements, leveraging operational expertise to drive success
- Strong program management, risk management, and time management skills, with the ability to prioritize and meet deadlines within a structured framework
- Proficiency in standard program management tools and software used for tracking, communication, and reporting across distributed teams
- Self-starter, with strong business acumen and a customer-first mindset, capable of solving problems and building deep, meaningful relationships with customers and internal stakeholders
- Demonstrates a focus on process optimization, service enhancement, and driving customer success
- Passionate about learning, building solutions, and tackling challenges
- Outstanding verbal and written communication skills, with experience working across multi-cultural, cross-functional teams
What the job involves
- As a Strategic Program Manager (SPM) at MISUMI Americas, you'll partner with leading enterprises and innovative startups to accelerate product launches without sacrificing quality
- Acting as a trusted advisor, you'll bring deep expertise in engineering, operations, quality, and logistics to guide customers through every stage — from New Product Development (NPD) and New Product Introduction (NPI) through mass production
- You'll work cross-functionally with Sales, Solutions Engineering, and Fulfillment teams to scope, plan, and execute complex programs, ensuring products launch on time, within budget, and at the highest quality standards
- Your ability to align internal teams with customer goals will be central to delivering consistent, measurable value across the full product lifecycle
- Beyond program execution, you'll play an active role in continuous improvement — identifying opportunities to refine internal processes and drive operational enhancements that make MISUMI Americas an even stronger partner for its customers
- Act as the primary customer advocate, building strong relationships to deliver high-quality customer experiences that drive long-term loyalty
- Collaborate cross-functionally with pre- & post-sale teams to ensure on-time delivery while proactively managing risks and changes throughout the program lifecycle
- Leverage your technical expertise in engineering and manufacturing alongside strong program management skills to identify risks early, develop risk mitigation plans, and manage changes to keep projects on track
- Serve as the Subject Matter Expert (SME) for the program, providing valuable insights and guidance to both internal teams and customers to ensure alignment and clarity
- Monitor and report program milestones making necessary adjustments to timelines and deliverables, to meet customer expectations and maintain high-quality standards
- Identify opportunities for process improvements and collaborate with cross-functional teams to enhance operational efficiency and customer satisfaction
- Facilitate regular status meetings with customers and internal teams to clearly communicate requirements, timelines, and quality standards, ensuring alignment and proactively resolving any blockers
- All employees are expected to maintain and contribute to the QMS
Our take
Fictiv is a digital manufacturing ecosystem that enables companies all over the world to acquire parts and components quickly. Its digital platform and global partner network provide a powerful palette of features, with the company positioning itself as the Amazon Web Services of hardware.
Also on offer from Fictiv is 3D printing, with the platform taking advantage of a range of technologies in this area. This makes it possible for businesses to obtain production-quality parts, without having to invest in tools and expertise.
The company has also leveraged technology in order to provide customers with access to a wide range of capabilities through components. With the 3D printed materials market set to reach $18 billion by 2030, Fictiv is well-placed to benefit from this significant growth, especially following its significant investment in accelerating product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
SERIES E
Feb 2021
$35m
SERIES D
Total funding: $193m
Company benefits
- Monthly virtual work stipend
- Wellness perks
- Paid volunteer days
- Learning and development stipend
- Paid parental leave
- Equity options
Company HQ
West Oakland, Oakland, CA
Leadership
Dave Evans
(Co-Founder & CEO)Alongside serving as Fictiv's CEO, Dave is also the CEO of MISUMI USA. He is also an Executive Board Member at Fast Company, a Manufacturing Industry Contributor at Forbes Technology Council, and a Member of the Advanced Manufacturing Group at the World Economic Forum. Previously, he served as a Lead Hardware Engineer at Ford Motor Company.
Nathan Evans
(Co-Founder & Head of Climate/AI)Nathan earned a BA in International Relations and an MA in Chinese from Stanford University. He then worked briefly at Microsoft as an Area Marketing Manager. He also founded Citizens of Wine and worked as an Associate at Seven Hills before co-founding Fictiv in 2013.
Share this job
View 18 more jobs at Fictiv