Senior Technical Program Manager, WHOOP
NPI
$150-195k
+ Equity
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
1001+ employees
Be an early applicant
$150-195k
+ Equity
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- The ideal candidate has hands-on experience supporting complex consumer electronics or high-volume hardware programs through EVT, DVT, PVT, and ramp, and is comfortable driving decisions in ambiguous, fast-moving launch environments
- Bachelor's degree in Engineering, Supply Chain, Manufacturing, or a related technical field
- 5+ years of experience in technical program management, manufacturing development, hardware engineering, or a related field
- Experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp
- Proven ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners
- Experience working directly with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries
- Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out
- Demonstrated ability to navigate ambiguity, prioritize effectively, and drive decisions across engineering and operations teams
- Excellent communication and organizational skills, with the ability to tailor messaging for technical teams and leadership audiences
- Proficiency with Excel, Jira, Confluence, Gantt/scheduling tools, Google Workspace, and PLM systems (Arena preferred)
- Willingness to travel internationally up to 25% to support supplier builds, validation activities, and production launches
- Interested in the role, but don’t meet every qualification? We encourage you to still apply!
What the job involves
- WHOOP is seeking a Senior Technical Program Manager (NPI) to lead manufacturing development and launch execution for new hardware programs.
- This role owns the manufacturing and operations NPI workstream from early concept through production ramp, working closely with Engineering, Operations, and manufacturing partners to ensure build readiness, factory readiness, issue resolution, and high-quality program delivery
- You’ll work closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, CapEx, Supply Chain, and Operations teams, both at WHOOP HQ and at production sites, to ensure our products are developed, validated, and launched on time, at scale, and at the right quality.
- Own end-to-end manufacturing program execution for a hardware product from early development through mass production launch, serving as the primary manufacturing program lead
- Lead manufacturing readiness across EVT, DVT, PVT, pre-production, and production ramp, ensuring milestones are achieved on schedule and with high quality
- Develop and maintain integrated program plans, build schedules, critical paths, risk registers, issue trackers, and validation milestones across internal teams and manufacturing partners
- Drive manufacturing process development, documentation, optimization, and validation in partnership with Manufacturing Engineering, Test Engineering, Quality, and Operations
- Coordinate build planning and execution, including build objectives, factory readiness, equipment deployment, process validation, test integration, issue resolution, post-build closure, and exit criteria for each build phase
- Drive ramp readiness by ensuring yield, throughput, capacity, staffing, equipment, process documentation, and operational handoff criteria are understood, tracked, and achieved before mass production
- Establish and drive the manufacturing NPI operating cadence during critical program phases, including build readiness reviews, cross-functional issue reviews, leadership updates, timely decisions, and accountability across a focused cross-functional team
- Identify program risks early and drive cross-functional issue resolution with clear ownership, root cause analysis, corrective actions, escalation paths, and recovery plans while balancing schedule, quality, cost, and manufacturing readiness
- Communicate clear program status, key decisions, risks, and recovery plans to engineering, operations, and leadership stakeholders
- Build strong working relationships with contract manufacturers and suppliers to ensure successful execution of manufacturing activities and production readiness
- Contribute to improving manufacturing program management processes, documentation, and tools to enable more scalable and predictable NPI execution
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into its app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2026
$575m
SERIES G
Aug 2021
$200m
SERIES F
Total funding: $979.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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