Site Reliability Engineer, Tyk
Offers Employee share scheme
Open-source API gateway & management platform
Open for applications
Open-source API gateway & management platform
101-200 employees
Open for applications
Offers Employee share scheme
101-200 employees
Company mission
To connect every system in the world.
Role
Who you are
- 3+ years in SRE, platform or infrastructure roles, across more than one company or production platform
- Experience owning on-call and leading incidents yourself
- Hands-on experience running production Kubernetes at scale, ideally EKS: operating, upgrading and debugging large, multi-tenant clusters
- Experience designing and operating infrastructure on AWS, with Terraform or similar
- The ability to write, test and ship Go tooling or services
- Experience with Prometheus and Grafana, and with logging systems
- Solid Linux and networking fundamentals (DNS, TCP/IP, HTTP, TLS, load balancing)
- Clear communication across time zones and teams
What the job involves
- Tyk Cloud is our managed API management platform, running on multi-region Kubernetes at scale for customers around the world
- We're looking for an SRE who's as comfortable in the code as in the infrastructure. You'll spend most of your time improving and automating the platform, and when you're on call, you'll handle incidents independently. You'll join a small, centralised SRE team that works closely with our product teams
- You don't need to have done everything below. We care most about how you reason through problems and how quickly you learn. You'll have three to four months to get up to speed, shadowing first, before you go on call
- Deliver the team's planned work each quarter, such as optimising the platform, building self-serve tooling for other teams, and rearchitecting parts of the platform as it grows
- Help expand Tyk Cloud across regions and clouds, and bring down what it costs to run
- Automate operations in Go, including building and maintaining our custom Kubernetes operators
- Run the platform's services and databases, including MongoDB and Redis
- Improve our observability: find the metrics that matter, and build the dashboards and alerts to act on them
- Keep runbooks and documentation current, and support security work such as SOC 2 audits
- You'll be doing one week in three initially (one in four as we grow), Monday-Friday, on a 12-hour shift with secondary backup support. Rotas: 14:00–02:00 UTC
- Be first line for platform alerts and incidents: restore service, escalate or help fix product bugs, and lead post-incident reviews
- Act as second line for our Customer Success team, on requests that come directly from customers
- Handle ad hoc requests from other teams across the organisation regarding Tyk Cloud
Our take
Tyk offers an API management platform that enables companies to securely share data with third parties, facilitating the sale of services through non-direct channels. This solution helps businesses harness the power of their APIs on a large scale while ensuring data security and accessibility.
The platform acts as both a management and security layer between APIs, simplifying the process for organisations to manage access. By providing a robust security framework, Tyk ensures that only authorised users can interact with an organisation's APIs, thereby protecting sensitive data.
With millions of transactions processed daily for thousands of organisations, including notable clients like AXA, Cisco, Trip Advisor, Starbucks, Domino's, Sephora, and the UK Ministry of Justice, Tyk has established itself as a trusted leader in API management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2021
$35m
SERIES B
Apr 2019
$5.3m
SERIES A
Total funding: $40.3m
Company benefits
- Unlimited paid holidays
- Fully remote
- Flexible hours
- Generous parental leave
- Employee share scheme
- Volunteering days
- Sabbatical
- Employee wellbeing
Company HQ
Shoreditch, London
Leadership
Martin Buhr
(Founder & CEO)Previously the Head of Technology and Product Development at Lucky Voice for 3 years and a Technical Architect at LBi for 1 year.
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