Senior Cloud Engineer, Sprinklr

Salary not provided

MongoDB

Docker

Kubernetes

GCP

Python

Java

Kafka

Elasticsearch

Redis

Bash

Terraform

Jenkins

Ansible

MySQL

Azure

Git

Mid and Senior level

Dublin

More information about location

AI-native platform for Unified Customer Experience Management

Be an early applicant

AI-native platform for Unified Customer Experience Management

1001+ employees

B2BEnterpriseMarketingAnalyticsCustomer serviceAdvertising

Be an early applicant

Salary not provided

MongoDB

Docker

Kubernetes

GCP

Python

Java

Kafka

Elasticsearch

Redis

Bash

Terraform

Jenkins

Ansible

MySQL

Azure

Git

Mid and Senior level

Dublin

More information about location

1001+ employees

B2BEnterpriseMarketingAnalyticsCustomer serviceAdvertising

Company mission

To empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

Job

Company

Role

Who you are

The ideal candidate should be having 4-5 years of work experience
Strong hands-on experience deploying the SaaS products across major cloud providers. Azure, & GCP (way more things beyond compute)
4+ years’ experience in one or more programming languages - Python/Java/Go/Bash
Decent skills in configuration management/IAC tools. - Ansible and terraform
Good Database management skills. - MongoDB, Elasticsearch, MySQL, ScyllaDB, Redis, Kafka etc.
Strong understanding and hands-on experience of the cloud-native landscape. - Orchestration using k8s, observability, SecOps, etc. & observability
Strong system skills - *nix systems administration background

What the job involves

This role is responsible for maintaining and developing optimum cloud infrastructure that ensures stability, scale and performance. This will require working with tools such as Docker, Kubernetes and automating pipelines through Jenkins and Python
Identify and proactively come up with solutions to address complex issues and enhance scalability of the systems
Deploy, automate, maintain, troubleshoot and constantly improve the systems that will keep the backend infrastructure running smoothly
Maintain and improve continuous integration infrastructure and services (build, test and package pipelines)
Help development teams setup and maintain their continuous integration pipeline and tools
Responsible for peer and junior level review of code/work and ensure sharing of best practices within the team and on various platforms
Working knowledge of modern, continuous development techniques and pipelines (Agile, Kanban, CI/CD, Jenkins, Git, Artifactory)
Building and maintaining Microservices Architecture in production using Docker and Kubernetes
Spearhead the design, implementation, and optimization of cloud infrastructure solutions
Provide mentorship and technical guidance to the cloud engineering team
Collaborate with stakeholders to align cloud strategy with business objectives
Architect highly available and scalable cloud environments
Develop and enforce best practices for cloud security and compliance
Lead initiatives to automate processes and improve operational efficiency

Our take

Sprinklr is an established CXM provider, offering a long-standing, purpose-built platform that boasts enterprise-class security, governance and privacy. It uses a suite of professional services to ensure that customers consistently find a return on their investments and reach new levels of success as a business.

There are a number of CXM software companies on the market, including Zendesk, Satmetrix and IBM Tealeaf, all offering companies the means to manage and improve customer experience via online platforms. However, Sprinklr has drawn a number of big-name corporate clients, including Microsoft, Nike, Netflix, McDonalds, Marriott and more.

The company has also garnered enormous investments over the last decade, and is now valued at $1.3B. With over 1,000 enterprises globally, including over 50% of the Fortune 100, the company is poised well to continue with its established success.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

13% employee growth in 12 months

Glassdoor (3.4)

Company

Funding (last 2 of 8 rounds)

Sep 2020

$150m

CONVERTIBLE

Sep 2020

$200m

GROWTH EQUITY VC

Total funding: $578.5m

Company HQ

Hell's Kitchen, New York, NY

Leadership

Rory Read

(CEO & President)

Previously, Rory was CEO of Vonage/Ericsson. Prior to that, he spent 5 years at Dell in various roles, including COO and EVP Chief Integration Officer.

Anthony Coletta

(CFO)

Prior to joining Sprinklr in 2025, Anthony spent 18 years at SAP, joining in 2006 as a Senior Controller of Field Organisation & Global Functions before working his way up to the role of Chief Investor Relations Officer.

Amitabh Misra

(CTO)

Amitabh previously served as the VP of Engineering, Experience Cloud at Adobe and as the CTO, Chief Architect and Head of Engineering at Snapdeal. He also Founded GoFro where he served as the CEO for 3 years.

Arun Pattabhiraman

(CMO)

Previously, Arun was an Advisor at ThoughtSpot, a CGO at Freshworks, and CMO at Hotstar. He also spent nearly 7 years at InMobi in various roles, including Director of Product Marketing and CMO.

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