Staff Solutions Engineer, Kong

• Ideally this candidate should have experience working with cloud native technologies like Kubernetes, Docker, AWS/GCP/Azure and excited about working on API and connectivity challenges
• 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
• Enthusiasm for working in a high profile, fast-paced startup culture

Desirable

• Kong is looking for a seasoned, customer facing Sales Engineer for the Central Region who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers
• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• And any additional tasks required by manager