I.T. & Security Manager, Wag

• Breadth of experience across various domains of security
• Exceptional analytical and investigative abilities with hands-on root cause analysis experience
• Excellent written and verbal communication
• Knowledge of the threat landscape, common attacks, and mitigation strategies
• Strong background in hands-on system administration and operational I.T., including managing Google Workspace, Okta, and MDM solutions
• Demonstrated expertise in core infrastructure management, provisioning, and cloud/network systems operations
• Firm grasp in the following areas:
• Network protocols and operations
• Cloud provider best practices
• Operating system internals and hardening
• API, web, and mobile application common vulnerabilities and best practices
• Ability to work in-person 5x a week in our downtown Miami office

Desirable

• You will work hands-on and cross-functionally across IT administration, infrastructure management, development, and support teams
• The role requires a strong balance of day-to-day hands-on operational I.T. and core system administration alongside proactive and reactive security engineering, high-level policy design, and infrastructure management
• Manage and administer core corporate I.T. infrastructure, systems, and SaaS stack including MDM, Okta, and Google Workspace
• Automate I.T. helpdesk with AI agents and workflows
• Provide hands-on operational I.T. support, user provisioning, and system maintenance across corporate devices and environments
• Provide security expertise and guidance on new projects and technologies
• Select and deploy vulnerability management tools across CI/CD, cloud infrastructure, and applications to detect vulnerabilities and security misconfigurations
• Facilitate internal audits and penetration tests
• Perform risk assessments and build threat models of corporate and cloud infrastructure
• Detect, investigate, and mitigate security incidents
• Partner with leadership on developing the long-term strategy for security posture, detection, and response
• Harden applications, infrastructure, and network against exploitation
• Administer firewall rule configurations
• Support infrastructure and application development teams with tooling and processes for secure design patterns and vulnerability detection
• Define and document security guidelines and procedures for secure operations
• Provide constant training to the entire company about security posture best practices