Operations Coordinator, Carbon6
Software suite for the eCommerce marketplace
Be an early applicant
Software suite for the eCommerce marketplace
101-200 employees
Be an early applicant
101-200 employees
Company mission
To transform opportunity into freedom through a connected ecosystem of tools and expertise designed by and for marketplace entrepreneurs.
Role
Who you are
- The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to thrive in a fast-paced environment
- Operational Excellence: You have some experience in operations, customer service/success, data analysis, or a related field to drive our success
- Technical Proficiency: You possess a strong attention to detail with a focus on data accuracy and consistency. Familiarity with CRM systems and sales tools is a valuable asset
- Analytical Mindset: You have an analytical mindset with the ability to create and interpret insightful reports that will enhance our operational effectiveness
- Organizational: You excel at keeping tasks organized and on track, even with competing priorities. With a proactive approach, you ensure every detail is managed smoothly and efficiently
- Attention to Detail: You have excellent attention to detail and the ability to spot errors and inconsistencies, which ensures high-quality work while maintaining the integrity of our data and processes
- Strong Communication: You have the ability to work independently and collaboratively in a fast-paced, team-oriented environment, adapting quickly to shifting priorities
- Adaptability: You have the ability to work independently and collaboratively in a fast-paced, team-oriented environment, adapting quickly to shifting priorities
- Service Mentality: You maintain a customer focussed mindset, taking satisfaction in helping your internal customers, solving problems for them, making their jobs easier, and identifying opportunities to improve our processes
What the job involves
- We're looking for a strong Operations Coordinator Intern to play a critical role in ensuring the efficiency and effectiveness of our operations and sales processes by managing various tasks related to lead management, data entry, commission statements, and sales support
- Lead Flow: Help us manage lead flow by supporting post-event support, streamlining daily lead routing, and improving the data on our existing leads
- Report Creation: Generate and maintain reports related to sales and customer success performance and other relevant metrics. Provide insights to improve sales processes and representative behaviours
- Sales Process Management: Collaborate with sales teams to ensure CRM hygiene is maintained. Monitor and manage reports that should be cleaned regularly. Follow-up with sales management on tasks that require completion
- Sales Support: Provide technical support to sales representatives on core tools the team uses. Assist in triaging requests from the sales and marketing teams, and investigating solutions where necessary. Contact technical support and resolve issues on behalf of our team as required
- Ad-hoc Projects: Take on various ad-hoc projects and initiatives as assigned. Coordinate and execute these projects, ensuring timely completion and effective implementation. Collaborate with cross-functional teams to achieve project objectives
Our take
In the realm of business operations management, a multitude of software tools is currently employed. For smaller enterprises, particularly those in the realm of eCommerce marketplaces, this reliance on various ASaaS solutions can lead to unnecessary expenditures amounting to thousands of dollars annually.
Carbon6 addresses this issue by consolidating the necessary software tools for eCommerce merchants, especially those operating within the Amazon marketplace, under a single integrated platform. While competitors such as Beamy and Paragon exist in this space, Carbon6 distinguishes itself by not solely targeting smaller sellers. Instead, it has developed a model that supports both nascent and growing sellers, guiding them through the phases of establishment, growth, scaling, and optimization.
A recent infusion of substantial funding highlights Carbon6's ambitious trajectory. This financial backing is earmarked for international expansion, with plans to establish new offices in Europe and Asia, Carbon6 is primed for significant growth, with aspirations extending beyond its current focus on the Amazon marketplace to encompass other online platforms.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
35% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$66m
SERIES A
Oct 2022
$52.8m
SERIES A
Total funding: $134.8m
Company benefits
- As an early member of our team, you’ll receive competitive compensation
- Extended health benefits including medical, vision and dental coverage
- Flexible paid time off
- You’ll receive a laptop conveniently delivered to your door to get you started and set up for success day 1
Company values
- The Real Deal - We are real experts with real experience. We run our business based on substance, not flash
- Champions of Success - We work together to create exponential wins. We care about our customers, our community, and our team
- Entrepreneurial, Always - We are wildly ambitious, and we approach every task with empathy, grit, and confidence
- Experts at Excellence - Accountable to ourselves and one another. We take our individual and team contributions seriously
- Ever on the Edge - We use curiosity, data, innovation, and technology to solve problems with smart and efficient solutions
- Better than Yesterday - We fail fast, learn quickly, and don’t miss a beat. We’re emboldened by growth and welcome opportunities to level up
Company HQ
Financial District, Toronto, ON
Articles
Leadership
Justin Cobb
(CEO)Currently acts as President for Justin Cobb Leadership Academy and as a Board Member for Healing Maps.
Salary benchmarks
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