Director of Product, Canary Technologies
Digital Guest Journey
$275-350k
+ Equity
Providing hospitality technology
Open for applications
Providing hospitality technology
201-500 employees
Open for applications
$275-350k
+ Equity
201-500 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company
- A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you
- The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered
- Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail
- Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption
What the job involves
- We're looking for a Director of Product to own our flagship offering: the Digital Guest Journey
- This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age
- As Director of Product, you'll own the roadmap, evolution, and success of the Digital Guest Journey — setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide
- Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why
- Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape
- Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles
- Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn
- Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs
- Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
Financial District, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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