Senior Business Intelligence Analyst, Recorded Future
Threat intelligence platform
Open for applications
Threat intelligence platform
1001+ employees
Open for applications
1001+ employees
Company mission
To empower customers with real-time threat intelligence so that they can defend their organizations against threats at the speed and scale of the internet.
Role
Who you are
- Analytical Expertise: Proven ability to analyze complex data, identify trends, and translate findings into meaningful actions
- Technical Proficiency: Experience with BI tools (e.g., DOMO, Tableau) and Excel for building dashboards and reports
- Strategic Communication: Ability to clearly present data-driven insights to technical and non-technical stakeholders
- Customer Health Score Management: Experience managing scoring frameworks and aligning metrics with business priorities
- Ownership & Accountability: A self-starter mindset with a focus on delivering high-quality work on time
What the job involves
- We’re looking for a Business Intelligence Analyst to join our Product Insights team and play a pivotal role in shaping customer success
- In this role, you’ll deliver actionable analysis that drives engagement, reduces churn, and directly impacts revenue growth
- You’ll partner with Customer Success leadership globally to analyze trends, optimize customer health scores, and deliver quarterly churn presentations with insights that inform strategy and highlight opportunities for prevention and growth
- Partner with Customer Success leadership to analyze trends, optimize customer health scores, and identify opportunities that improve client engagement
- Own and refine customer health score logic to ensure alignment with evolving business priorities
- Deliver quarterly churn presentations and reporting, uncovering insights that inform strategy and highlight opportunities for prevention and growth
- Develop and maintain clean, organized dashboards and reports using tools like DOMO and Excel to provide clarity and actionable data
- Collaborate cross-functionally to anticipate data needs and deliver insights that enable smarter, faster decisions
Our take
Cybersecurity threats are increasingly urgent for businesses, governments, and citizens worldwide, growing in both number and sophistication. Recorded Future has spent over a decade developing a solution to this problem. Its platform leverages billions of data points from across the internet, including dark web sources, state actors, and vulnerability information, to identify and anticipate cybersecurity threats.
While many cybersecurity firms are emerging due to the surging demand, Recorded Future stands out with its market-leading pedigree. Originally funded by In-Q-Tel and Google, its clients include private contractors for the US Intelligence Community, and it has produced influential reports on major cybersecurity issues.
Continuing to expand its capabilities, by adding identity intelligence, attack surface intelligence, and card fraud intelligence. Partnering with companies like Microsoft, it researches new cyber threats. To stay ahead in the evolving cybersecurity field, it must maintain this momentum, and all signs suggest it has the resources, talent, and ambition to succeed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2017
$25m
SERIES E
Apr 2015
$12m
SERIES D
Total funding: $58.7m
Company benefits
- Professional development and career advancement
- Flexible work environment, be yourself
- Generous vacation policy
- Wellness programs
- Company outings
- Free snacks, drinks, and coffee in the office
- Parental leave program
- Environmentally conscious
Company HQ
Powder House Square, Somerville, MA
Articles
Leadership
Staffan Truvé
(CTO)Chairman at Makewave AB, Interspecrtal, and Qamcom Research and Technology, alongside being a Board Member at Vinnoca and WASP.
Christopher Ahlberg
(CEO)Previously the founder & CEO of TIBCO Software. Now a Board Member for the Hult International Business School and the Global Emancipation Network.
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