Director of Forward Deployed Engineering, Viam

$225-275k

+ Equity

Senior and Expert level

New York

More information about location

3 days a week in office

Full-stack software platform for robotics & AI

Be an early applicant

Full-stack software platform for robotics & AI

201-500 employees

B2CB2BRoboticsDevOpsNo-Code

Be an early applicant

$225-275k

+ Equity

Senior and Expert level

New York

More information about location

3 days a week in office

201-500 employees

B2CB2BRoboticsDevOpsNo-Code

Company mission

To make building, deploying and managing robots more flexible, affordable and easy to use so that builders can do more with robots while getting them to market faster.

Job

Company

Role

Who you are

This is a leadership role for someone who is still technical
Prior professional robotics experience isn't required, but you should be comfortable around hardware and physical systems, and able to get fluent in a new platform quickly
Experience managing engineers who deploy software in customer environments
Deep systems experience and the ability to get fluent in an unfamiliar platform quickly. You can review a design and read code, though you won't be coding day to day
Judgment across systems integration, SDKs, and edge/cloud architectures, including what breaks when networks and hardware are unreliable
A track record with enterprise customers, including the credibility to hold a hard conversation with their leadership
Comfort deciding with incomplete information and owning the outcome
Experience building structure where none existed, in an environment where most of the work is still bespoke
Willingness to balance one customer's urgency against what scales across the portfolio
Experience with robotics or IoT is not required

What the job involves

We're looking for a Director of Forward Deployed Engineering to lead the team responsible for getting Viam's customers into production. You'll manage a team of five engineers working across our most strategic accounts, own the technical approach to each deployment, and serve as the senior technical partner to our customers' engineering and operations leaders
You'll spend your time on architecture decisions, design reviews, coaching, and customer conversations
Manage a team of five forward deployed engineers: coaching, performance, hiring, and how they are resourced across accounts
Own the technical approach across deployments and make the architecture and prioritization calls
Be the senior technical voice with customer leadership, from kickoff through escalation
Work with Viam leadership on account direction, and keep them current on progress, risks, and blockers
Drive deployments to production: hold the schedule, unblock what's stuck, and change approach when a site demands it
Turn field learnings into platform priorities with Product and Engineering

Our take

Viam offers an open-source software platform designed for scalable development in industries like IoT, robotics, industrial automation, and smart homes. Its modular, interoperable platform enables developers to manage hardware solutions across various devices and fleets, streamlining workflows and supporting AI-driven innovation.

Initially focused on robotics, Viam recently rebranded to appeal to a wider range of industries, including food processing and marine automation. By broadening its message, Viam has successfully expanded its market appeal and aligned its platform with the needs of diverse industries.

Alongside this success is substantial funding, which will fuel expansion into enterprise partnerships and product development. With growing interest from industries like industrial automation and conservation, the company is well-positioned for future growth.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

42% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 4 rounds)

Mar 2025

$30m

SERIES C

Mar 2024

$45m

SERIES B

Total funding: $117m

Company benefits

Learning & development education reimbursements
Training & mentorship opportunities
100% of medical, dental, and vision benefits covered
Flexible work from home and office balance
20 weeks gender neutral parental leave
Personal prosperity and family planning benefits
Employee resource groups
Catered lunch in the office
Commuting benefits

Company HQ

Lincoln Square, New York, NY

Leadership

Eliot Horowitz

(Founder & CEO)

Previously co-founded ShopWiki and MongoDB where they served as CTO. They also have experience as a Software Engineer at DoubleClick.

Salary benchmarks

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