Programme Delivery Lead, IG Group

• Proven track record leading complex, multi stakeholder programmes within an Infrastructure & Operations or technology delivery context
• Experience supporting large scale transformation initiatives
• Strong stakeholder management skills, with the confidence to engage and influence at all levels, including senior leadership
• Experience managing external partners and vendors, including contractual and performance accountability
• Excellent communication skills, written, verbal, and presentational, with the ability to simplify complexity for varied audiences
• Strong organisational and prioritisation skills, comfortable managing multiple concurrent workstreams under time pressure
• Familiarity with programme and project management methodologies (Agile, Waterfall, or hybrid) and associated tools (e.g., JIRA, Confluence, MS Project)
• A collaborative, solutions focused mindset with strong problem solving ability
• Clear, confident communicator across all levels
• Strong relationship builder and influencer
• Highly organised with excellent attention to detail
• Resilient under pressure, adaptable to shifting priorities
• Accountable and outcome focused

Desirable

• Employment type: Permanent, Full Time
• Reporting into: Head of Platform Product & Enablement
• The programme delivery Lead is responsible for the successful planning, coordination, and delivery of Infrastructure & Operations deliverables in support of IG's wider Transformation programme
• This role acts as the critical link between Product Managers, Enablement teams, and external delivery partners, ensuring that infrastructure and operational workstreams are delivered on time, to quality, and in a way that enables the broader transformation agenda to succeed
• This is a highly cross functional role requiring strong stakeholder management skills, the ability to influence without direct authority, and clear, confident communication across technical and non-technical audiences at all levels of the organisation
• Own planning and delivery of I&O deliverables from start to finish across transformation programmes, ensuring alignment with priorities set by Product Managers and overall programme milestones
• Build and maintain robust delivery plans, tracking dependencies, risks, and issues across multiple concurrent I&O workstreams
• Proactively identify delivery risks and blockers, escalating early and driving mitigation actions to keep programmes on track
• Ensure deliverables meet agreed quality, governance, and compliance standards before sign-off
• Partner closely with Product Managers to align infrastructure and operational delivery with product roadmaps and business priorities
• Work with Enablement teams to ensure teams are equipped, trained, and supported to adopt new infrastructure, tooling, and ways of working
• Act as a central coordination point across technical delivery teams, ensuring consistent understanding of scope, priorities, and timelines
• Manage relationships with external delivery partners and vendors, ensuring contracted deliverables are met to agreed scope, cost, and timeline
• Hold partners accountable to delivery commitments through structured governance, regular reviews, and clear performance tracking
• Act as an escalation point for partner related delivery issues, resolving conflicts and course correcting quickly where needed
• Build strong, trusted relationships with senior stakeholders across the business, translating complex technical delivery into clear, business relevant updates
• Provide regular, transparent reporting on programme status, risks, and dependencies to leadership and steering groups
• Act as a clear and confident communicator, able to tailor messaging for technical teams, business stakeholders, and senior leadership alike
• Foster a collaborative culture, ensuring all parties, internal teams and external partners, remain aligned and engaged throughout delivery
• Establish and maintain appropriate programme governance, ensuring decisions are made at the right level and documented clearly
• Identify opportunities to improve delivery processes, ways of working, and cross team collaboration
• Support the maturation of I&O's contribution to transformation programmes, embedding lessons learned into future delivery