Lead Connectivity Product Manager, Canary Technologies
$210-260k
Plus performance-based bonus paid quarterly and stock option grant, subject to board approval
Providing hospitality technology
Be an early applicant
Providing hospitality technology
201-500 employees
Be an early applicant
$210-260k
Plus performance-based bonus paid quarterly and stock option grant, subject to board approval
201-500 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 6+ years in product management, including experience owning platform, API, or integration products
- Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar)
- Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions
- A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision
- Experience managing external vendor and partner relationships, including technical scoping and certification processes
- Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes
- Ability to operate with ambiguity and drive alignment across teams without direct authority
- Experience in hospitality technology (PMS, CRS, or payments) is a strong plus
What the job involves
- We are looking for an experienced Product Manager to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows
- This is a key strategic role that will work across the product team and cross-functionally with our sales, customer success, and implementations teams. As Product Lead over our Connectivity team, you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives
- Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations
- Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch
- Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact
- Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle
- Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable
- Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact
- Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
Financial District, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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