Senior Account Manager, Morning Consult
SaaS
$107.5-174.9k
+ equity
Decision intelligence
Be an early applicant
Decision intelligence
201-500 employees
Be an early applicant
$107.5-174.9k
+ equity
201-500 employees
Company mission
To improve how global business, financial, and government leaders make decisions.
Role
Who you are
- Bachelor’s degree or the equivalent combination of education and experience
- 7+ years of progressive experience in strategic account management, enterprise sales, or contract renewal management — preferably at a data, research, or technology company (DaaS background strongly preferred over traditional SaaS)
- Proven track record of meeting or exceeding renewal revenue targets in a B2B environment, with clear examples of upsells, expansions, and multi-year deals you owned and closed
- Experience managing and growing relationships with Fortune 500 clients and senior stakeholders, including C-suite executives; you know how to show up in a boardroom and command the conversation
- Executive presence: polished, professional communication style — in writing, on video, and in person. You make clients feel confident in you and in Morning Consult
- A sales mindset: you think of what you do as sales, not account administration. You are goal-driven, proactive, and motivated by closing
- Scrappiness and adaptability — you’ve worked in environments without a full playbook and figured it out. Experience at smaller companies or high-growth environments is a plus
- Strong organizational skills, territory management, and attention to detail, with the ability to manage multiple complex accounts and priorities simultaneously
- Experience working with CRM software (bonus points for Salesforce CPQ!)
- Intellectual curiosity: you follow the news, you understand your clients’ industries, and you’re excited by the intersection of data and business strategy
- Willing to take feedback, learn and grow; an ethos of continuous self-improvement
- We view the above section as a guide, not a checklist. We encourage you to apply even if you don’t satisfy every single bullet on this list!
What the job involves
- We are seeking an experienced and talented Senior Account Manager to join our commercial team. In this role, you will own a small portfolio of our largest, most strategic accounts — globally recognized brands across technology, financial services, media, retail, and beyond — and be responsible for both protecting and aggressively growing that revenue
- You will manage high-value, strategic accounts with a clear mandate to protect and expand that revenue through proactive relationship development, multi-threaded stakeholder engagement, and disciplined commercial execution. Renewals are the foundation of this role, and strategic growth is the expectation on top of it. You will be expected to think like an owner, operate with urgency, and bring the executive presence required to engage C-suite decision-makers at the world’s most influential organizations
- This is the first team of its kind at Morning Consult, so you’ll work closely with our Director of Account Management to ensure efficient pipeline management, accurate forecasting, risk mitigation, and overall success of your territory. You will play a vital role in setting the standard for how this team operates and directly contribute to the overall retention and growth of our business
- You will build collaborative partnerships with our Client Strategists, who are product experts focused on increasing client engagement, value, and satisfaction. Working directly with major Fortune 500 brands as a strategic partner, you will contribute to business outcomes that have a wide-reaching impact
- You are motivated by winning. You bring energy and confidence to every client interaction, whether that’s a first touchpoint or a high-stakes renewal negotiation. You communicate with clarity and command, and are able to hold a room with senior executives and ask the right questions to uncover opportunities. You are curious about your clients’ businesses, not just their contracts
- The Account Management team is the newest addition to the Commercial Division at Morning Consult. Sr. Account Managers are experts in the Morning Consult Intelligence products
- They partner closely with Client Strategists, who support clients with their product expertise to achieve critical business needs and goals. Our team's mission is to drive customer engagement, retention, and revenue expansion by helping clients best leverage their subscriptions to Morning Consult’s syndicated solutions
- Owning a small, focused portfolio of high-value strategic accounts, with a mandate to grow them through proactive expansion, multi-department penetration, and disciplined commercial execution
- Building deep, multi-threaded relationships with senior stakeholders, including C-suite executives, within client organizations to understand their business needs, use cases, and satisfaction with our products
- Acting as the primary point of contact for clients throughout the contract renewal process, addressing concerns proactively, and delivering on-time renewals with pricing and negotiation led by you
- Identifying and closing upsell and cross-sell opportunities by staying close to client business priorities and organizational changes, not waiting for inbound signals
- Preparing and delivering renewal proposals, contracts, and executive-level presentations that highlight the value of Morning Consult’s solutions
- Collaborating closely with Client Strategy, Sales, Product, BizOps, Legal, and Finance to surface and close expansion opportunities within existing accounts
- Utilizing CRM software to track client interactions, forecast renewals and upsells, and maintain accurate account and opportunity records
- Staying informed about industry trends, competitive landscape, and commercial best practices to continuously improve our renewal processes and client experience
- Monitoring customer usage and engagement metrics in partnership with assigned Client Strategists to identify potential risks and opportunities for proactive intervention
- Performing such other tasks and duties as may be required or assigned from time to time in the Company’s discretion
- Ability to travel up to 30% of the time to visit clients, attend industry events, and collaborate with teammates across our DC, NY, and Chicago offices
Our take
What began as a single poll looking at the American youth has become one of the fastest growing technology companies in North America, as previously classified by Deloitte. Morning Consult is a global decision intelligence company that specialises in online survey research technology.
It has become a first port of call for many industry leaders who want access to its technology that offers insights, news, and analysis at speed and scale. This position is down to the company’s access to over 100 million people globally, generating tens of thousands of daily interviews. Morning Consult's impressive client base represents more than half of the Fortune 500, including many companies that feature in the Top 10 in their respective fields.
Unlocking unicorn status in 2021, this new status and capital will see its development of additional AI applications whilst continuing to grow its global data collection infrastructure. Despite a round of layoffs in 2024 undertaken to aid profitability and product development, the company will maintain its top-tier seat within the rapidly-growing decision intelligence market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$60m
SERIES B
May 2020
$31m
SERIES A
Total funding: $91.1m
Company benefits
- 401(k): 5% Employer Match; Immediate Vesting.
- Health, Dental & Vision: PPO & HSA Options; Cost-free Dental.
- Flexible Vacation: Take What You Need; 16 Company Holidays.
- Caregiver Leave: 12 Weeks Fully Paid; UrbanSitter Partnership.
- Lifestyle Spending Account: $50 per month.
- Phone Reimbursement: $80 per month.
Company HQ
Penn Quarter, Washington, DC
Leadership
Alexander Dulin
(Co-Founder & CTO)Received a Bachelor of Arts in Political Science from University of Rochester before founding Morning Consult.
Kyle Dropp
(Co-Founder & President)Previously served as an Assistant Polling Analyst for The Washington Post. Has experience as a Researcher for Princeton University, Harvard Election Data Archive and Stanford Spatial Social Science Lab, before spending nearly 5 years as Assistant Professor of Government for Dartmouth College.
Max Courtney
(Co-Founder & Chief Commercial Officer)Prior to serving as CCO, acted as Director of Business Development and later as Chief Revenue Officer for Morning Consult.
Michael Ramlet
(Co-Founder & CEO)Previously served as the Principal of Purple Strategies. Continues to be a Member of The Economic Club of Washington, Page Society , and The Economic Club of Chicago, whilst sits on the Board of Advisors for the University of Minnesota.
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