Solutions Engineer, Nooks
EMEA
Agent workspace for intelligent outbound
Be an early applicant
Agent workspace for intelligent outbound
201-500 employees
Be an early applicant
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- Prior experience in a quota-carrying or technical sales role, such as AE, SE, or hybrid, with ownership of the pre-sale cycle
- Experience supporting EMEA customers and navigating regional buying processes, stakeholder dynamics, and technical evaluations
- A builder’s mindset: you can create a process, test it in live deals, and improve it without waiting for a complete playbook
- A sales-first instinct: you treat trials like pipeline, care deeply about win rates, and build urgency around real customer priorities
- The ability to engage senior stakeholders, including CROs, CTOs, and VPs of Sales, and lead discovery or a business review independently
- Technical curiosity and sound reasoning: you understand how systems connect, investigate unfamiliar requirements, and close knowledge gaps independently
- Strong discovery skills: you ask “why is that a requirement?” before answering it and develop a point of view before prescribing a solution
- The judgment to prioritize across active deals and foundational work, knowing when to solve something yourself and when to involve global partners
- A bias toward action and comfort owning ambiguous, undocumented work as the first SE in a new region
- Early regional expansion or founding-team experience is a strong plus, as is familiarity with MEDDIC, MEDDPICC, or an equivalent enterprise sales methodology
What the job involves
- As our first Solutions Engineer in EMEA, you’ll partner with the founding EMEA GTM team to build the territory and establish how we win technically in the region
- You’ll own technical discovery, demos, and trial strategy while building the processes, tools, and customer experiences that make the motion repeatable
- You’ll have an established global SE foundation to build on, alongside substantial ownership of what needs to work differently in EMEA
- That means adapting our playbook to regional buying processes, creating new approaches where needed, and turning early customer learning into a stronger sales motion
- We’re looking for someone who enjoys both winning deals and building the systems behind them
- If you’re a seller who thinks like an engineer, or an engineer who’s found their competitive edge in the deal, this is built for you
- Own the technical win across EMEA: Lead the full technical sales lifecycle across concurrent opportunities, from discovery and demo through trial and close, with a clear mandate to drive each to a decision
- Build the territory with the founding EMEA GTM team: Partner with AEs and regional leadership on account strategy, customer engagement, and the technical approach needed to create and win early opportunities
- Create an EMEA-specific SE motion: Adapt and build discovery frameworks, demo narratives, trial plans, success criteria, and handoffs that reflect regional customer needs and buying processes
- Connect technical discovery to business outcomes: Get underneath feature requests to uncover real business pain, then build a solution narrative tied to executive priorities and measurable value
- Lead prospect trials: Serve as the primary technical contact, establish clear evaluation plans, monitor trial health, flag risks early, and intervene before issues threaten the deal
- Navigate complex evaluations: Coordinate with internal experts on integrations, security, data handling, and procurement requirements, keeping customers aligned on a credible path forward
- Build the regional operating foundation: Create reusable assets, document what works, and introduce automation that helps a small team cover more opportunities effectively
- Connect the EMEA field to Product: Translate recurring customer needs, competitive insights, and trial patterns into actionable feedback for Product and the global SE team
- Help shape future SE growth in EMEA: Codify the regional playbook and contribute to onboarding and developing future teammates as the business grows
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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