Brand Partnerships Strategist, Jobber

Salary not provided

+ Stock options

Mid level
Remote in Canada

More information about location

Jobber

Job tracking & customer management

Open for applications

Jobber

Job tracking & customer management

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

Salary not provided

+ Stock options

Mid level
Remote in Canada

More information about location

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.

Role

Who you are

  • The ideal candidate is a self-starter who is detail-oriented, excels under pressure, enjoys fast-paced work and understands the value and impact of high quality social media content and partnering with individuals who are a great brand fit
  • 3+ years of marketing experience in influencer marketing, with a proven track record in social media-driven campaigns
  • The ability to collaborate. You’ll be working with your Brand Marketing and Communication teammates as well as other teams in the Marketing department to support campaigns, events, and tradeshows, coordinating and engaging with brand partners to create new content for these initiatives
  • Strong communication skills. You’ll be reaching out to and engaging with new and existing brand partners or influencers, so being clear, direct, and responsive with your communication is key—both externally and internally
  • The ability to manage multiple projects. We’re a dynamic start-up, and with that can come change—you need to be comfortable prioritizing multiple campaigns, projects and brand partners at once
  • Comfortable wearing multiple hats. This role requires someone who is comfortable taking on administrative tasks, market research, and creative ideation or collaboration while executing on daily tasks
  • Solid customer service skills. You’ll build relationships to earn trust quickly, and will take a consultative approach to providing meaningful feedback directly with brand partners. Through these relationships you’ll have a strong commitment to providing the best experience possible
  • Ambition and humility. You don’t accept the status quo simply because “it’s what we’ve always done.” You push for better, newer, and more innovative ways to do things—all while staying humble
  • The ability to travel. You may get the opportunity to represent Jobber at our trade shows and customer events across North America

Desirable

  • Sales experience or previous hands-on marketing experience for a SaaS company or tech startup
  • Education in Marketing, Business, Strategy, or related fields. BA, BS, MBA or MS in Marketing, Business or related field is a plus
  • Experience managing or running paid campaigns on social media and with influencers

What the job involves

  • When it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your team. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!
  • Jobber’s Brand Marketing and Communications team works on programs and campaigns that grow awareness of Jobber, including our annual Jobber Summit event, our Jobber Grants program, and many other online and offline experiences we collaborate on with our community to pull off!
  • The following areas fall under Brand Marketing and Communications: Brand Partnerships, Communications, Community Programs, Events, Public Relations, and Social Media
  • Our Marketing department is very collaborative, so you’ll have the support of your colleagues from Product Marketing to the Jobber Creative Studio to make the magic happen
  • Our Brand Partnerships team develops and manages both short term and long term relationships with people/influencers to both build awareness of Jobber programs and recommend Jobber software to their communities/followers, ultimately driving new Jobber customers
  • Reporting to the Senior Manager, Brand Partnerships, the Brand Partnerships Strategist will support our existing brand partner programs by researching and discovering both micro and macro-influencers and will build relationships and help existing brand partners grow their online brands
  • You’ll be primarily focused on working 1:1 with a dedicated roster of brand Ambassadors and influencers, assisting with onboarding new brand partners and helping to coordinate campaigns and initiatives to get brand partners talking about Jobber in an authentic way
  • You’ll ensure brand partners are following brand guidelines and best practices, as well as monitoring and evaluating brand partner engagement, ensuring brand partners are hitting lead and acquisition targets
  • Be a brand champion. You’ll contribute to the reach and reputation of our brand through influencer marketing by supporting and contributing to ideas for campaigns, events, initiatives, and resources for our brand partners
  • Research and recruit new brand partners. With a keen eye for what works on social media, you’ll research new potential brand partners who would be interested in using Jobber for their own business and who would be a good brand fit to represent Jobber as a brand partner across their online networks/community
  • Build authentic relationships. You’ll support existing brand partner relationships with a consultative approach to prioritize performance and collaborate with brand partners to promote Jobber through ongoing campaigns, events or other engagements
  • Support content for other teams. Customers relate to shared experiences with others, so you’ll assist in amplifying and contributing to ideas to collaborate with our brand partners on other content across the Marketing team so our brand partners can be leveraged and featured cross-functionally across the company
  • Dig into the data. You’ll be responsible for measuring, monitoring, and reporting on the success of individual brand partners while making sure best practices are in place and posts are accurate and follow participation expectations
  • Drive impactful business results. You’ll balance and report on how the content your brand partners produce contributes to the Jobber brand while also hitting specific performance targets, including leads generated and ultimately driving revenue through partner referrals/acquisition
  • Be a strategic contributor. You have a good understanding of the balance between measurable outcomes and brand centric initiatives and how to evaluate if a brand partner is meeting expectations
  • Connect and engage with their network. You’ll communicate regularly with brand partners, ensuring they have all the supporting materials to share about Jobber on their platforms. You’ll assist in creating monthly campaigns and sharing customized coaching directly with brand partners by taking a consultative approach, based on post engagement and performance in the program

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

15% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company benefits

  • Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
  • Health spending and wellness accounts to help with expenses not covered by traditional benefits.
  • Equity and RRSP matching of up to 3% of your annual salary.
  • Your birthday off!
  • Parental leave—complete with top-ups for up to 8 weeks.
  • Monthly snack box program with plenty of options for that afternoon pick-me-up.
  • Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
  • Continuous 1:1’s and honest feedback.
  • A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
  • Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
  • Hybrid work model.
  • Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
  • Monthly home office allowance and a one-time stipend to help equip your home office.

Company HQ

Downtown, Edmonton, AB

Articles

Leadership

Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.

Experienced Developer, with a degree in Engineering from the University of Alberta.

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