Engineering Manager, Punchh
$130-196k
+Employee Stock Purchase Program; The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable
Loyalty and engagement platform for brands
Be an early applicant
Loyalty and engagement platform for brands
201-500 employees
Be an early applicant
$130-196k
+Employee Stock Purchase Program; The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable
201-500 employees
Company mission
To enable their customers to quickly scale, own their path to innovation, and take back the relationship with their own customers.
Role
Who you are
- 5+ years as a leader in software development, preferably at a SaaS company
- Programming: Python, SQL, Terraform
- Data Modeling: Strong understanding of data modeling concepts and practices
- Big Data Technologies: Databricks, Spark, Structured Streaming
- Databases: Relational (Postgres) and NoSQL (DynamoDB) databases
- Monitoring & Observability: DataDog
- Cloud Platforms: AWS or Azure and their data solutions
- Data Governance: Understanding data privacy, security, and governance practices
- AI/ML Integration: Understanding of integration of AI/ML models into data pipelines
- Version Control: Git, GitHub
- Demonstrable experience as a leader in geographically distributed teams building SaaS products, preferably US and Eastern Europe
- Strong interpersonal and people-management skills, coupled with excellent written and verbal communication
- Strong sensibility for “keeping it simple”, and an ability to manage systems complexity by utilizing the simplest tool for a given job
- Experience as a senior-level hands-on contributor, and deep knowledge of both general software engineering best practices, as well as specific expertise relevant to the technology stack in use on the Open Commerce platform
- Comfort and experience with interacting with internal leadership as well as technical counterparts in customer or partner organizations
What the job involves
- Reporting to the Sr Director of Engineering, manage a small, semi-distributed group of engineers
- Function as a player-coach: contribute 75% of your time as an expert-level senior contributor to our systems, functioning as a senior engineer on the PAR Retail data team
- Regularly engage in code review, pairing, and presentational activities to continually push our engineering team to greater excellence in building modern, resilient, and extensible systems
- Support your engineering reports by developing technical and career growth plans, coaching via hands-on support, and holding regular 1-1 meetings
- Continually push yourself to grow as a software engineer by regularly exposing yourself to new software technology via participation in meetups, regular review of online communities, conferences, books, and/or any other means of professional development
- Work with your peers and our Sr Director of Engineering to continually improve our predictable, repeatable, measurable, scalable Engineering Machine
- Support recruiting efforts
- Coach and mentor other engineers in a constant drive towards greater personal skill and excellence; seek to build a mature software engineering team with increasing leadership capacity, enabling further scaling of our engineering operations
- Foster a strong team culture around an emphasis on cross-disciplinary collaboration and product-focused mentality
- Advocate for the needs of your engineering team with stakeholders across the PAR Retail organization
- Get involved with the code development process, deeply, when necessary, possibly helping with investigations of important technical issues
- In collaboration with the Product organization, participate in roadmap creation and contribute to the strategic direction of the company. Provide support in scoping and estimation activities, and collaborate on the definition of product improvements and features
Application process
- Interview #1: Phone Screen with Talent Acquisition Team
- Interview #2: Video interview with the Hiring Manager (via MS Teams)
- Interview #3: Video interview with the Team (via MS Teams)
Our take
Punchh is a provider of digital customer engagement and loyalty solutions for brick-and-mortar restaurants. The company’s AI-powered platform unifies customer data, offering restaurant marketing professionals a more informed way to launch campaigns and make the right offers at the right time.
Punchh's platform integrates with a number of systems and services, including POS and payment providers, allowing clients to implement it easily into their existing systems. The company has also partnered with agencies and system integrators towards enabling the brick-and-mortar establishments it serves to create omnichannel digital experiences that cater to the modern consumer.
Punchh has a number of high value customers including Papa John’s, TGI Fridays, and Pollo, as well as having a strong international presence. The company continues to make strategic partnerships to bolster both the utility and compatibility of its products with the often disparate systems employed in the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2019
$40m
SERIES C
Apr 2018
$20m
SERIES B
Total funding: $101m
Company benefits
- Medical coverage, plus dental and vision
- Training, support, and personal development
- Unlimited paid time off for max balance
- Flexible work to match your life
Company values
- Push boundaries, not pencils, in an environment where innovation is more important than toeing the company line
- Have a seat at the table and contribute to strategic direction with insights coming directly from customers
- Make an impact you can see by supporting marketers at 275+ of the world’s leading brands serving nearly 200M loyalty members
Company HQ
Hayward Park, San Mateo, CA
Articles
Leadership
Sastry Penumarthy
(VP & CSO)They started their career with 3 years at Siebel Systems before joining BEA Systems from 2003 to 2007 in Product & Solutions Marketing. They co-founded Nuevora in 2007 before starting Punchh in 2010.
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