Office Manager, Empathy

• 1+ year of experience in any of the following: office operations, office administration, or customer service
• Extreme attention to detail and organizational skills
• Positive energy, focused on proactively delivering creative, high-quality solutions
• Creative mindset with energy to deliver new employee experiences and events
• Comfort working in a fast-paced and collaborative environment with the ability to maintain professional composure under pressure
• Proficiency with Google Suite
• Working from Flatiron office Mon-Fri

Desirable

• We’re looking for a self-starting, organized, and collaborative Office Manager to join our team
• You should be eager to play an important role in growing and supporting our US team
• You will also need to have stellar interpersonal skills, and the ability to perform under pressure in a dynamic environment
• The Office Manager is responsible for leading and maintaining operational processes for all teams based in the US
• You will first and foremost support day-to-day operational needs including office planning and maintenance, event coordination, local team communication, regionally-based initiatives, and assistance with hiring & onboarding
• Be the face of our NYC HQ by welcoming team members and guests
• Oversee all aspects of daily office operations such as supply and equipment order management, vendor relationships, shipping, and invoicing to ensure the smooth operation
• Work closely with various teams, including HR, finance, and marketing, by assisting with administrative tasks, facilitating communication, and fostering a collaborative work environment
• Monitor the office budget, ensuring expenses are tracked and kept within budgetary limits
• Serve as the primary point of contact for office-related needs including facilitating communication to staff about office-related updates
• Ensure welcoming and seamless office visits by coordinating logistics and accommodations with varying teams
• Work closely with leaders to coordinate travel for offsites and other travel needs
• Manage contract and price negotiations with office vendors, service providers and office lease
• Work closely with the US General Manager and COO to execute projects
• Assist with strategic projects and proactive steps to actively seek out and address any issues encountered by the team
• Manage ad-hoc administrative requests and operative tasks within the office, such as ongoing maintenance projects
• Work with people leaders to plan and execute employee events and engagement initiatives for our US employees
• Assist with onboarding and offboarding tasks
• Enhance administrative and HR processes by identifying improvements and implementing solutions that save time and improve accuracy