Product Sales Specialist, Riskified
Policy
$150-170k
+ All full-time regular employees receive a bonus target and are eligible to receive stock-based awards
Fraud prevention and chargeback fraud protection
Be an early applicant
Fraud prevention and chargeback fraud protection
501-1000 employees
Be an early applicant
$150-170k
+ All full-time regular employees receive a bonus target and are eligible to receive stock-based awards
501-1000 employees
Company mission
To empower businesses to unleash eCommerce growth by outsmarting risk.
Role
Who you are
- 3-5+ years of experience in a quota-carrying or customer-facing commercial role such as Sales, Solutions Engineering, Sales Engineering or Product Specialist, ideally in ecommerce, payments, fraud or loss prevention
- Familiarity with retail returns, refunds, promotions or loyalty programs; experience with policy abuse or loss prevention is a strong plus
- Proven ability to build a business case and sell value to multiple stakeholders, including senior leaders
- Enough technical fluency to discuss APIs, data flows and ecommerce architecture credibly, and willingness to go deeper quickly
- Strong communication skills, with the ability to make complex concepts clear and persuasive for non-technical audiences
- A proactive, curious mindset, comfortable working in an overlay model and managing several merchant engagements at once
- Based in the US, with willingness to travel occasionally for merchant and internal meetings
What the job involves
- At Riskified, we succeed when our merchants succeed
- As a Product Sales Specialist for Policy Protect, you'll be the go-to expert for helping US merchants stop policy abuse without punishing their good customers
- Returns abuse, promo and coupon misuse, reseller activity and false refund claims quietly erode margin, and you'll show merchants exactly how much it's costing them and how Policy Protect gets it back
- You'll partner with Account Executives and Account Managers across the region, leading the Policy Protect motion on their deals, with your bonus tied to a Policy Protect-specific quota
- Drive deal progression for Policy Protect on opportunities sourced by Account Executives and Account Managers, across new logos and Riskified's existing US merchant base
- Partner with Account Executives and Account Managers to identify merchants with policy abuse exposure and lead the product-specific portions of the sales cycle
- Run discovery on merchants' returns, refund, promotion and loyalty policies, and translate their pain into a clear business case and ROI story
- Deliver compelling Policy Protect demos and answer detailed questions from merchant stakeholders across Fraud, Loss Prevention, Customer Service, Ecommerce and Finance
- Scope and run proof-of-value analyses and pilots, defining success criteria up front and turning results into a path to contract
- Bring merchant feedback and competitive intelligence back to Product and Marketing to shape the roadmap and positioning
- Build and maintain Policy Protect enablement materials, including talk tracks, objection handling, case studies and FAQs, so the wider go-to-market team can sell it confidently
- Stay current on how policy abuse is evolving across retail, ecommerce and digital goods, and on the competitive landscape
Our take
Digital fraud is a huge problem in eCommerce, and identifying insecure transactions is becoming increasingly difficult. A notable example is in the airline industry, with ticket-orders being declined due to false identification of a fraudulent transaction.
Riskified builds digital tools that use machine learning to recognize when a transaction is safe and secure based on previously analyzed transactions. Competitors in the fraud-detection industry are plentiful, but Riskified is so confident in its algorithms’ fraud-detection capabilities that it offers a 100% cashback guarantee. With luxury-brand clients such as Canada Goose, Wayfair and Prada, this promise presents a serious competitive edge.
The company has continued to make new partnerships and develop new capabilities for its platform. Its scalable fraud prevention capabilities have remained a highly-attractive option for companies around the globe. With the release of 'Identity Explore" - a high-resolution visualization identity machine - and its continued global expansion, Riskified is on an impressive growth path.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2019
$165m
SERIES E
Jun 2017
$33m
SERIES C
Total funding: $228.7m
Company benefits
- Healthcare: Medical, dental, and vision insurance from your first day.
- Equity: For all employees.
- Financial benefits: 401k + matching with immediate vesting, Keren Hishtalmut + pension, commuter and parking benefits.
- Professional development: Global onboarding, role-based development, skills-based courses, company learning, wide-ranging volunteering opportunities.
- Snacks and more: Fully stocked kitchens, catered lunch, lunch stipend, happy hours.
- Celebrations and activities: Team events, yoga, pilates, soccer, basketball, wellness classes
Company HQ
NoMad, New York, NY
Leadership
Eido Gal
(Co-Founder & CEO)Eido was a Researcher in the Israeli Defense Forces before moving to the Fraud Science Corporation as a fraud analyst in 2007. The company was acquired by PayPal in 2008, and Eido joined PayPal's risk department, later moving to its automation department. He was then recruited by BillGuard and worked in the analytics department until he founded Riskified in 2012.
Assaf Feldman
(Co-Founder & CTO)Assaf worked as a Researcher for Nokia alongside his studies. He then became the Head of Research Technologies at Kinetic Global Markets. Then Lectured at Bezalel Academy of Art and Design before joining BillGuard as an Algorithm Engineer in 2011, and then co-founded Riskified in 2012.
Aglika D.
(CFO)Aglika joined Riskified in 2014 as a VP of Finance, moving into the role of CFO in 2015. Previously, she spent 5 years at New York University in various FP&A roles.
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