Director of Solutions Engineering, Flock Safety
Programs & Innovation
$220k
+ Offers Equity + $55K Bonus
Senior and Expert level
Remote in US
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Be an early applicant
$220k
+ Offers Equity + $55K Bonus
Senior and Expert level
Remote in US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- The ideal candidate will bring a vision for how to optimize and scale SE programs that improve customer engagements, accelerate sales cycles, and showcase our technical differentiation
- To succeed in this role, you will need a blend of technical expertise, strategic thinking, and leadership capabilities. You should be comfortable driving cross-functional programs, managing technical teams, and building scalable solutions that enhance the effectiveness of the Solution Engineering function.
- The ideal candidate will have a passion for innovation, a deep understanding of technical sales, and the ability to translate complex solutions into compelling customer experiences. The key priorities are:
- 8+ years of experience in Solution Engineering, Technical Presales, or a related field
- Proven track record of leading and scaling technical programs in a high-growth B2B SaaS or enterprise technology environment
- Experience managing technical teams, including SMEs, integration specialists, or demo engineers
- Strong understanding of solution architecture, integrations, and technical sales motions
- Excellent program management skills with the ability to drive cross-functional alignment
- Strong leadership, coaching, and stakeholder management skills
What the job involves
- We are seeking a Director of Solution Engineering Programs & Innovation to lead and scale critical functions that enhance the effectiveness of our Solution Engineering (SE) team across all segments and markets.
- This role will oversee the development and execution of key programs, including our demo environment strategy, industry and technical SME functions, and integration initiatives. The leader in this role will manage a team of SMEs, integration managers, and potentially demo engineers in the future, ensuring they have the resources and structure needed to drive impact
- This role requires a strategic thinker with strong technical acumen, program management skills, and the ability to collaborate across Sales, Product, Marketing, and Customer Success.
- Own and scale key SE programs that enhance technical presales effectiveness, including demo environments, technical SMEs, and integration initiatives
- Lead and develop a team of industry and technical SMEs, integration managers, and (potentially) demo engineers, ensuring they drive measurable impact across all sales segments
- Define and execute the strategy for our shared demo environments, ensuring they are scalable, reliable, and aligned with customer needs
- Establish and manage an SME framework that enables deep technical and industry expertise to be leveraged across the SE organization
- Drive integration and interoperability initiatives, working closely with product, engineering, and partners to enhance solution capabilities
- Collaborate cross-functionally with Sales, Product, and Marketing teams to ensure alignment between SE initiatives and go-to-market priorities
- Develop and measure program success metrics, ensuring continuous improvement and impact assessment
- The First 30 Days
- Develop a deep understanding of the existing Solution Engineering programs, demo environments, and SME structure
- Meet with key stakeholders across Sales, Product, Marketing, and Customer Success to understand priorities and pain points
- Evaluate the current state of demo environments, SME coverage, and integration initiatives to identify gaps and opportunities
- Establish relationships with direct reports and assess team structure, strengths, and development areas
- The First 60 Days
- Define a strategic roadmap for scaling demo environments, SME capabilities, and integration initiatives
- Identify quick wins for improving the accessibility, reliability, and effectiveness of demo environments
- Outline key processes for how SMEs engage with Solution Engineering teams and the broader go-to-market organization
- Begin implementing initial improvements to technical programs, with an emphasis on scalability and repeatability
- 90 Days & Beyond
- Launch and operationalize key initiatives, ensuring measurable impact on sales effectiveness and customer engagement
- Establish metrics for program success and begin tracking performance
- Drive cross-functional alignment to ensure that Solution Engineering programs effectively support broader company objectives
- Refine team roles and responsibilities to maximize impact and efficiency
Application process
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more
- Deadline to Apply: 31 March 2025 at 08:00 BST
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2024
$200m
SERIES G
Feb 2022
$150m
SERIES E
Total funding: $582.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company values
- Embrace change to grow - The only “status quo” at Flock Safety are the outdated systems we plan to disrupt. Our employees know the importance of scaling a business that can continue to serve our growing number of customers and communities. We make a plan, but pivot for the greater good.
- Do the work - We value bias towards action and share a strong commitment to solving problems quickly. No task is beneath any of us, and we always go above and beyond to make communities safer.
- Optimism with a plan - Our teams and leaders set lofty goals, but not without thorough planning and sustained accountability. Here at Flock, you contribute to a positive and supportive workplace while benefiting from a high-performance culture.
- Protect the whole community - Our job at Flock is to positively impact all citizens of a community. Our technology impacts millions of lives of people we will never meet, and that is a serious responsibility.
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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