People Operations Manager, Safe Security

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• 3–5 years of experience in People Operations, HR Operations, or HR Generalist roles, preferably within a high-growth technology or SaaS company
• Hands-on experience with BambooHR or similar HRIS platforms
• Experience administering performance management platforms such as Leapsome
• Experience managing Employer of Record (EOR) platforms, preferably Deel
• Strong understanding of U.S. employment laws and employment regulations
• Experience supporting payroll, benefits administration, and global employee operations
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
• Excellent communication skills and the ability to handle confidential information with discretion
• A proactive, customer-first mindset with a passion for building outstanding employee experiences
• If you’re passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that’s redefining security, we want to hear from you!

Desirable

• We're looking for a People Operations Manager who is passionate about creating exceptional employee experiences while ensuring operational excellence across the employee lifecycle.
• This role will own day-to-day People Operations, support our managers and employees, and help build scalable people processes that enable our high-performance culture
• You'll work closely with Talent Acquisition, Finance, IT, Legal, and business leaders to deliver seamless employee experiences from onboarding through offboarding while ensuring compliance, accuracy, and efficiency across our global workforce
• Own end-to-end employee lifecycle operations, including onboarding, offboarding, promotions, transfers, manager changes, and employee data management
• Manage all employee records and documentation within BambooHR, ensuring data integrity and accuracy
• Coordinate background verification, employment documentation, and onboarding logistics
• Partner with IT, Facilities, Finance, and hiring managers to ensure a seamless onboarding and offboarding experience
• Ensure compliance with federal, state, and local employment laws, with strong knowledge of US employment regulations
• Maintain employee files, HR documentation, and audit-ready records
• Support leave of absence administration, accommodations, employment verifications, and policy implementation
• Partner with Legal on immigration documentation, employment compliance, and HR policies where applicable
• Partner with payroll providers and Finance to ensure accurate and timely payroll processing
• Administer employee benefits, enrollments, qualifying life events, and vendor coordination
• Manage our Employer of Record (EOR) platform (Deel) for international employees and contractors, including onboarding, offboarding, employment changes, contract updates, invoicing, and compliance coordination
• Partner with Finance and Talent Acquisition to support international hiring and ensure a seamless experience for globally distributed employees
• Serve as the first point of contact for employee questions related to payroll, benefits, policies, and HR processes
• Administer the company's performance management cycles through Leapsome, including review setup, calibration support, reporting, and employee communications
• Support engagement surveys, feedback programs, and manager enablement initiatives
• Drive employee engagement initiatives, recognition programs, and culture-building activities
• Partner with managers to deliver a consistent and exceptional employee experience
• Serve as the primary administrator for BambooHR, ensuring accurate employee records, organizational structures, reporting lines, and system maintenance
• Generate People dashboards, reports, and metrics to support leadership decision-making
• Ensure data accuracy across HR systems and identify opportunities for automation and operational improvements
• Continuously improve HR processes to enhance efficiency, scalability, and employee experience
• Create and maintain SOPs, process documentation, and internal knowledge resources
• Lead or support cross-functional People initiatives and strategic projects
• Recommend scalable solutions and best practices as the organization continues to grow globally