Senior Product Manager, Adyen
AI-Native Merchant Experiences
$201.6-302.4k
+ Equity (RSUs)
3 days a week in office
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
$201.6-302.4k
+ Equity (RSUs)
3 days a week in office
1001+ employees
Company mission
To make payments choices easy for merchants.
Role
Who you are
- AI-Forward Product Sensibility & Experience. Hands-on experience shipping AI-native product experiences to real users – LLM-powered, agentic, conversational, or workflow automation. Strong, opinionated intuition for what "great" looks like in this emerging design space
- A Proven Track Record of Impact. You've built and scaled customer-facing products with material business impact, and you can point to what you personally owned and how you thought about it
- Strategic Thinking. Track record translating customer needs and commercial priorities into multi-quarter product strategies
- Product Execution. Demonstrated ability to drive complex programs spanning multiple teams and ship with velocity
- Excel in Ambiguity. Comfortable taking open-ended, undefined business problems and turning them into clear strategy, sequenced roadmaps, and high-velocity execution
- Analytical Rigor: Set clear metrics and use data to align on priorities, set targets, measure impact, and reset course as needed
- Cross-Organizational Leadership. Demonstrated ability to drive adoption of shared capabilities across teams with their own roadmaps and their own priorities, in a high-autonomy, bottom-up culture
- Simplicity On Top of Complexity. You've shipped clear, simple experiences on top of systems that are genuinely complicated — regulated, high-stakes, unforgiving of error. You go deep enough on the domain to earn simplicity, and you don't pass the complexity on to the customer
- Customer Obsession. Passion for deeply understanding the payment operations, finance, support teams, and more at some of the largest businesses in the world, and understanding what they need to excel and get the most out of our products
- 5+ years of experience building customer-facing products in high-growth tech or fintech environments
What the job involves
- The world's largest businesses run on Adyen. Payments, financial products, and increasingly the commerce workflows around them — money movement, billing, loyalty — flow through a single platform, across dozens of markets and hundreds of payment methods, at a scale most companies never encounter
- That scale comes with complexity, and handling it on our merchants' behalf has always been our mission. But the way people expect to work is changing in real time. The payment operations lead who spent their morning chasing down why a batch of transactions failed now expects to ask a question and get an answer
- The analyst who worked a dispute queue case by case now expects the evidence gathered and drafted before they start their work. AI has collapsed the distance between wanting something done and it being done
- This is where you come in
- You'll own the AI assistant that works on a merchant's behalf across Adyen – one that can find and read their data, provide insights, take real actions, and know where its limits are
- You'll build some of what it can do yourself, and build the foundation that lets teams across Adyen contribute the rest – reporting and insights, disputes, configurations, and everything that follows. And you'll own how merchants experience these capabilities, as our assistant grows from answering questions to doing the work
- By allowing merchants to operate Adyen themselves – accurately, instantly, at any hour – we’ll enable them to go live faster, get more from our platform, and grow, while we in turn unlock growth for Adyen
- Set the vision for how merchants will run their business on Adyen through an assistant that works alongside them, and build the multi-quarter strategy that gets us there
- Build AI Assistant capabilities. Decide what it can do on a merchant's behalf and how it strings work together – what it should handle on its own, what it should confirm first, and what it should never touch
- Ship to drive outcomes. Take capabilities from idea to production, and drive measurable results for customers and for Adyen
- Set the bar for quality and safety. Define what good looks like for merchant-facing agentic capabilities at Adyen, and make it something teams can measure themselves against
- Enable teams across Adyen to build into your surface. Get product teams across domains contributing capabilities to a shared foundation, and guide how it comes together
- Galvanize cross-functional teams across product, design, engineering, analytics, commercial, marketing, and legal to move with velocity
- Go deep with customers and data to pressure-test strategic choices and ensure your team is building solutions customers genuinely use and value
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7 billion, it raised over €1 billion and its share price popped on the first day, resulting in a valuation of €14 billion. And its valuation has continued to climb in the years since.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping interested businesses to choose and then implement online payments - without the usual hoops to step through. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$56.9m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $325.2m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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