Manager of Software Engineering, ServiceTitan
$185.3-247.8k
+ Annual bonus + Equity
All-in-one operating platform for trades
Posted today
All-in-one operating platform for trades
1001+ employees
Posted today
$185.3-247.8k
+ Annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 10+ years of software engineering experience, including 5+ years in leadership roles
- Strong technical expertise in modern frameworks (e.g., .NET, React, SQL, Azure, DevOps)
- Proven ability to lead agile teams, deliver results, and drive execution
- Excellent communication and collaboration skills with a track record of cross-functional teamwork
- Passion for talent development and fostering a high-performance engineering culture
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
Desirable
- Experience with observability tools (Grafana, DataDog) and performance optimization
- Experience developing telephony products is a huge plus
- B.S., M.S., or Ph.D. in Computer Science, Engineering, or a related field
What the job involves
- As an Engineering Manager at ServiceTitan, you will lead one to two squads, driving execution, technical excellence, and team growth. You will foster a high-performance culture, ensuring alignment with business goals while empowering your team to excel
- Leadership & Team Growth: Develop engineers through coaching, feedback, and structured growth plans. Build a strong, adaptable team by recruiting and retaining top talent
- Support individual team members and ensure teams align with overall company culture and values. Instill a sense of ownership in your team in the relevant product area as well as empathy for our customers
- Strategy & Execution: Define and execute quarterly plans, ensuring timely, high-quality feature delivery. Drive agile ceremonies and monitor key success metrics. Provide clear priorities for day-to-day execution
- Technical Expertise: Provide hands-on technical leadership, guiding architecture, design, and development best practices. Participate in code reviews. Evaluate feasibility, identify risks, and balance trade-offs
- Customer & Business Impact: Deliver on-time, secure, reliable features that address customer needs
- Collaboration & Communication: Work cross-functionally with senior leadership, engineering, product, and UX teams. Articulate team contributions to broader company initiatives
- Maintain open and transparent communication about the team's progress and risks with senior leadership and stakeholders
- Ownership & Accountability: Set goals, empower your team, and drive a culture of continuous learning. Celebrate successes and learn from failures
Application process
- End Date: May 17, 2026
- We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process
- These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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