Recoveries Account Executive, Funding Circle

• Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge
• Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement
• Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace
• The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills
• Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems

• We are looking for a Recoveries Account Executive in our Recoveries team
• The Collections & Recoveries team actively cultivates a supportive collections & recoveries culture for SMEs through their specialised debt collection procedures
• Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s investors
• Build trust and rapport with borrowers and guarantors to understand their financial situations and work with them to find sustainable repayment solutions
• Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries
• Support with focused campaigns and initiatives to drive performance and investor returns
• Liaise with instructed third parties and professional advisors, including solicitors, debt managers and insolvency practitioners
• Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

• Annual learning budget
• Private Health insurance covering pre-existing conditions
• 5% Matched Pension
• 25 days holiday (excl. bank holidays)
• Access to Wellhub (formally Gym Pass)
• Dental Insurance
• Just Eat for Business 2 days when in the office

Total funding: $374.5m

Funding Circle launched in 2010 and it was the perfect time in the market. After the financial crisis in 2008, financial institutions were hesitant to lend money. Loans to SMEs were at record lows.