Project Manager, OpenGov

• Bachelor's degree in business, computer science, or a related field, or equivalent experience
• Minimum of 2 years of project management or related experience in a SaaS environment
• Strong organizational and communication skills, both written and verbal, with ability to translate between technical and non-technical audiences
• Ability to manage multiple tasks, prioritize, and work under tight deadlines
• Familiarity with software implementation processes and project lifecycle management
• Problem-solving skills with attention to detail and ability to navigate ambiguity
• Technical aptitude and proficiency with project management and CRM tools (e.g., Rocketlane)
• Strong initiative and ability to balance analytical detail work with big-picture strategic thinking
• Demonstrated ability to adapt to a rapidly changing product environment and respond strategically to client needs

Desirable

• As a Project Manager II within OpenGov's Government App Builder (GAB) team, you will manage SaaS implementation projects for public-sector clients deploying grants management and funding workflow solutions
• You will work closely with government finance, grants, and budget stakeholders, cross-functional technical and implementation teams, and project sponsors to deliver on time, within scope, and within budget
• You will gain hands-on experience navigating government workflows, building stakeholder alignment across multiple departments, and enhancing delivery methodologies for increasingly complex government solutions
• Manage scopes, timelines, budgets, and deliverables for multiple government clients implementing OpenGov grants management and financial workflow solutions
• Organize and deliver a portfolio of multiple projects, each spanning 4–9 months, with emphasis on government procurement and compliance timelines
• Serve as the primary point of contact for clients on day-to-day project matters, managing relationships across finance directors, grants officers, budget managers, and IT teams
• Track and report on key delivery metrics including project status, budget health, compliance readiness, user enablement progress, and risks to go-live and adoption
• Partner with technical implementation analysts and solution consultants to coordinate scope, requirements, UAT, training delivery, and go-live execution
• Proactively identify and escalate project risks related to resource constraints, scope creep, stakeholder alignment, and timeline challenges
• Conduct and coordinate user training and enablement, including developing training artifacts (decks, user guides, canned responses) tailored to government audiences
• Support the sales process, SOW creation, and customer discovery to ensure realistic scoping and delivery
• Occasionally travel to customer sites to conduct training, facilitate stakeholder meetings, and strengthen customer relationships
• Help build and refine GAB's project delivery framework and templates (e.g., implementation checklists, communication cadences, UAT playbooks) to improve consistency and efficiency